• Compass Minerals America Inc. (Overland Park, KS)
    …add or modify the duties and responsibilities at any time.)_** + Provide Tier 2 level service desk technical support for complex and advanced issues for ... information about the company and its products. **Summary** The Service Desk Admin II will have a...years relevant experience may substitute for degree requirement) + 2 -4 years of IT service experience required… more
    DirectEmployers Association (11/15/25)
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  • NuAxis Innovations (San Francisco, CA)
    ** Tier II Service Desk Specialist** Location **San Francisco, CA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a ... and community.We are currently seeking a talented and motivated ** Service Desk Specialist** for a Full Time...resolves technical problems. + Responds to tickets assigned by Tier 1. + Ensures all assigned tickets are updated… more
    DirectEmployers Association (12/04/25)
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  • NuAxis Innovations (Washington, DC)
    ** Tier I Service Desk Specialist** Location...and attach the document to an already created ticket or ( 2 ) create a ticket based on the faxed request as ... job, team, and community.We are currently seeking a talented and motivated ** Tier I Service Desk Specialist** for a Full Time position. **Job Summary:**… more
    DirectEmployers Association (12/04/25)
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  • Wipfli LLP (Radnor, PA)
    …a professional home, Wipfli offers a career-defining opportunity. Responsibilities Role Summary The Service Desk Lead (Engineer II) is a pivotal member of our ... IT Service Desk team, responsible for managing day-to-day...Perform tasks in the Continuous Improvement Register and lead Tier 2 meetings. + Manage escalation train-backs… more
    DirectEmployers Association (12/10/25)
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  • NuAxis Innovations (Reno, NV)
    …work experience. . 2 + years of hands-on experience in a help desk or desktop support environment. . Strong troubleshooting skills with Windows 10/11 and ... **Help Desk Specialist** Location **Reno, NV** \# of openings... Technician to support the US Fish and Wildlife Service (FWS) inReno, NV. This on-site role is part… more
    DirectEmployers Association (11/19/25)
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  • Applied Research Associates, Inc. (San Antonio, TX)
    …freedom, service and growth. If you are looking for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing, and rapidly ... supportability through documentation, scripting, and adherence to escalation protocols. ** Tier 2 Cloud Support Position Requirements:** +...Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role supporting systems… more
    DirectEmployers Association (10/22/25)
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  • Indorama Ventures (Dayton, TX)
    …behalf of call center agents, functioning as an essential component of the Service Desk to facilitate effective communication and issue resolution. - ... and app lifecycle (policy, compliance, Win32 packaging, Autopilot). - Service desk and ticketing: Operates within our...attributes aligned to asset lifecycle, change, and incident records ( Tier 2 analysts are expected to reconcile… more
    DirectEmployers Association (12/06/25)
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  • ABBTECH Professional Resources, Inc. (Washington, DC)
    …customer. This process is currently taking 10+ weeks. Day to day tasks include: - Handle Tier 1/ 2 Service Desk escalations through tickets, phone, or ... with the Network Manager, Network Engineers, 3rd party Network Service Providers, Service Desk , and...Full Time Employees): 1. Medical, Dental, and Vision offerings 2 . Weekly Direct Deposit 3. Paid Holidays and Personal… more
    DirectEmployers Association (12/10/25)
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  • Mom's Meals (North Jackson, OH)
    …focuses on delivering excellent customer service and escalating more complex problems to Tier 2 or specialized IT teams. Work hours are 8:00-5:00 with on ... include, but not limited to + Deliver excellent customer service by providing timely and professional communication with end-users...resolutions + Escalate unresolved or complex technical problems to Tier 2 support or other specialized IT… more
    DirectEmployers Association (12/07/25)
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  • Hawaiian Electric (Honolulu, HI)
    …budget and time constraints. As needed, performs second-level help desk functions. ESSENTIAL FUNCTIONS: + Programs/adapts, tests, troubleshoots, documents, and ... or modifications). As needed, provides second-level technical support for Help Desk . + Collaborate with Development, Infrastructure, and Desktop Analysts, Database… more
    DirectEmployers Association (11/11/25)
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