- Insight Global (New York, NY)
- Job Description An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 ... team - this team is encompassed of a virtual Tier 1, a virtual Tier 2...Degree OR equivalent experience as a Service Desk Analyst or Technical Support (1- 2 + years)… more
- GovCIO (Washington, DC)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier - 2 - service - desk ... a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience.… more
- TEKsystems (Minneapolis, MN)
- Attention!! We are hiring a Tier 2 Service Desk Analyst for a Global IT Infrastructure Consulting Company! Description The Service Desk Analysts ... and enjoy the challenge of real responsibility. As a Service Desk Analyst, you will work directly...3+ years of experience supporting and administering O365. + 2 + years of experience troubleshooting Windows Server 2016 and… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …steps. + Resolve routine issues independently and escalate complex issues to Tier 2 or supervisory staff. + Collaborate with Service Desk Leads and ... Service Desk Incident Manager Clearance Required:...Bachelor's degree OR High School Diploma with an additional 2 years of experience * Certifications (Required): + IAT… more
- TEKsystems (Los Angeles, CA)
- …daily activities * Process walk-up service requests and document in tickets * Resolve Tier 2 ( Service Desk ) escalated tickets. Monitor and manage ... and remote support to end users, as well as solve escalations sent from Service - Desk . * Resolve priority technology issues in person with a focus on customer … more
- ATS Automation (Souderton, PA)
- …of end-user device management, including technology selection and purchase, configuration, upgrades, and Tier 2 ( Service Desk ) support. Examples are: ... computer science, business intelligence or equivalent. Experience and Skills: + 2 -3+ years of related Service Desk , Desktop Support or End User Services… more
- Davis-Ulmer Sprinkler Co. Inc. (Beltsville, MD)
- Tier 2 Help Desk Technician...ACD, and other system processes. + Answer the customer service and help desk telephone lines with professional ... Due to continued growth, we are looking for a Tier 2 Help Desk Technician...CCI ACDD and effective and timely management of all service tickets. This position will follow all procedures outlines… more
- TekSynap (Washington, DC)
- …programming skills. + Technical certification, or HDI Certification **Overview** We are seeking a Tier II Service Desk Technician to join our team supporting ... request tickets and provide daily updates. + Provide a service desk call center support from 0600...- 1800 Monday - Friday. + Serve as the Tier 1 and Tier 2 … more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk ...Base Guantanamo Bay, Cuba. Successful candidate will provide call center/ service desk services to both remote and walk-in ... 2 -5 Years PingWind is looking for a Tier 2 - Help Desk ...and continuous improvement. PingWind is a VA CVE certified Service -Disabled Veteran-Owned Small Business (SDVOSB) and SBA HUBZone Certified… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Field Service Representatives / Service ... consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test and...monitoring tools to proactively detect potential problems. + Provide Tier 1 and Tier 2 … more
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