- Choisys Technology (VA)
- …Tier II Fully Remote * DC metro, VA (http://maps.google.com/maps?q=Ashburn+VA+USA+20146) Description The Tier 2 Service Desk Technician provides ... Service Desk Technician - ...Tier 1 staff, and backend engineering teams. The Tier 2 technician may support onsite deskside...and knowledge articles to expand the Service Desk Knowledge Base. + Coordinate with Tier … more
- GovCIO (Washington, DC)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier - 2 - service - desk ... a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience.… more
- Centre Technologies (Tulsa, OK)
- …to customer Executives. + Must be a team player with outstanding customer service skills + The ability to communicate and explain technology to non-technical ... individuals + Regular meeting cadence with client's Executive liaison to discuss the IT environment + Learn and understand the client's business (Regulations and how the client wants to operate) + Strong IT documentation skills… more
- CACI International (Sterling, VA)
- …centralized knowledge repository for assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across multiple portfolios supporting ... Protection (CBP) Land Border Integration (LBI) Integrated Traveler Initiative 2 .1 (ITI2.1) team in Northern Virginia! Join this passionate...to do:** Support end-user applications and work in a multi- tier service desk as well… more
- CACI International (Sterling, VA)
- …for PC, server, and mainframe applications or hardware. + Support the Tier 2 Enterprise Service Desk team across multiple portfolios, applications, and ... Tier 2 Technician Job Category: Information...to do:** Support end-user applications and work in a multi- tier service desk as well...end-user applications and work in a multi- tier service desk as well as work with… more
- Compass Minerals America Inc. (Overland Park, KS)
- …add or modify the duties and responsibilities at any time.)_** + Provide Tier 2 level service desk technical support for complex and advanced issues for ... information about the company and its products. **Summary** The Service Desk Admin II will have a...years relevant experience may substitute for degree requirement) + 2 -4 years of IT service experience required… more
- Leidos (Norfolk, VA)
- …or related IT or equivalent work experience 2 years of experience on NMCI Service Desk + Candidates with fewer than 4 attendance occurrences in a rolling ... Values guide the way we do business. The SMIT Service Desk RDM Team has an opening...work in our Norfolk, VA office. This team provides Tier I and II technical software, hardware and network… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …steps. + Resolve routine issues independently and escalate complex issues to Tier 2 or supervisory staff. + Collaborate with Service Desk Leads and ... Service Desk Incident Manager Clearance Required:...Bachelor's degree OR High School Diploma with an additional 2 years of experience * Certifications (Required): + IAT… more
- SOS International LLC (Reston, VA)
- …our dynamic IT team supporting our government customer. This role primarily focuses on handling Tier 2 service desk tickets, providing in-depth technical ... environment. Essential Job Duties * Provide Tier 2 support for escalated technical issues via service... 2 support for escalated technical issues via service desk tickets. * Troubleshoot hardware, software,… more
- Lockheed Martin (Eglin AFB, FL)
- …position is for a highly technical Multi\-Function Administrator at the National ALIS Support Center, Tier 2 Service Desk \. You will be responsible ... complete documentation of troubleshooting steps and solutions within the Service Flo case tracking system * Ensures proper hand...pool of current experienced candidates will be considered for Tier 2 Support staff\. As well, only… more
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