- City of New York (New York, NY)
- …The Bureau of Business Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP ... ensure that DEP continues its tradition of delivering excellent service to the residents of New York City. The...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical… more
- Robert Half Technology (Nashville, TN)
- Description Job Description: Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team! As a Tier 2 ... to hardware, software, and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring that… more
- TEKsystems (Portland, OR)
- A growing Biotechnology company in Wilsonville, OR is hiring an IT Service Desk Technician to join the team for a great opportunity! Job Duties: + Troubleshoot ... required Qualifications: + 10+ years of hands on IT Service Desk, Helpdesk & Desktop experience required + Experience...devices in a corporate setting + HDI Support Center Analyst or Desktop Support Technician certifications a… more
- MyFlorida (Tallahassee, FL)
- …Title: 6805030 - DISTRIBUTED COMPUTER SYSTEMS ANALYST /HELP DESK TRIAGE TECHNICIAN Pay Plan: Career Service Position Number: 68065030 Salary: $2,076.92 ... 6805030 - DISTRIBUTED COMPUTER SYSTEMS ANALYST /HELP DESK TRIAGE TECHNICIAN Date: Apr...is responsible for answering help desk requests and providing tier two support. Will also assist as needed with… more
- MyFlorida (Margate, FL)
- …Agency: Business and Professional Regulations Working Title: DESKTOP ENGINEER (SYSTEMS PROJECT ANALYST - 79010023) Pay Plan: Career Service Position Number: ... DESKTOP ENGINEER (SYSTEMS PROJECT ANALYST - 79010023) Date: Apr 25, 2025 The...installations, upgrades, and configurations, and offering timely resolution to service requests. The technician ensures optimal system… more
- GovCIO (El Paso, TX)
- **Overview** GovCIO is hiring a Service Desk Analyst to support customers at ARPA-H. **Responsibilities** Provide program support as a Service Desk ... Technician supporting ARPA-H. Deliver excellent customer service and quick resolution of technical issues for customer via chat, email, and deskside support.… more
- TEKsystems (Wilsonville, OR)
- …users both in person and on the phone and zoom o HDI Support Center Analyst or Desktop Support Technician certifications a plus o ITIL Foundation Certification a ... in a rotation to provide after-hours/weekend on-call coverage o Adhere to service -level agreements o Assist with Major Incidents as required, including sending… more
- Robert Half Technology (Atlanta, GA)
- Description We're looking for an experienced Tier II Help Desk Technician to join our growing IT team. You'll serve as an escalation point for Tier I support ... communication, and the ability to work independently. Responsibilities: + Act as Tier II escalation for end-user technical issues + Troubleshoot and resolve Windows… more
- TEKsystems (Madison, WI)
- …and evaluating end-user hardware and software systems. Responsible for meeting the Service Level Agreements for the Desktop Support incident and request queues. ... Additional Skills & Qualifications Triage the queue for tier two support of the end user incidents and...knowledge base. * Provides backup support from Help Desk Technician 's when needed. * Assist users with more difficult… more
- Robert Half Technology (Atlanta, GA)
- Description We're seeking a motivated Tier 1 Help Desk Technician to provide first-line support in a primarily Windows-based environment. You'll assist end users ... troubleshoot hardware and software problems, and escalate complex issues to higher- tier support when necessary. Responsibilities: + Provide Level 1 technical support… more