- KeenLogic (Washington, DC)
- Tier II Help Desk Agent KeenLogic is seeking to hire a Tier II Help Desk Agent supporting the United States Senate on a multi-year ... full-time position offering Fortune 500-level health/dental/vision, PTO, 401k, and Life Insurance. Tier II Help Desk Agents provide advanced technical… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative ... issues (diagnosis/remediation, application install/configuration/removal, performance analysis/tuning). Where required the Tier II candidate will escalate to the… more
- Insight Global (Concord, CA)
- …Requirements 3+ years of experience within help desk or desktop support Tier I and Tier II troubleshooting experience 6 months+ experience with ... Job Description An employer is looking for a Tier II Desktop Support Technician. This...issues they will troubleshoot will be physical set ups, desk set ups, replacing hard drives, adding employees to… more
- Koniag Government Services (Washington, DC)
- …DC. **The ideal Tier 3 System Administrator will:** + Serve as an Escalation point for Tier II help desk . + Maintain the current print server and ... Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support KITS and our government customer in… more
- SAIC (Albuquerque, NM)
- …and challenging career with SAIC in Albuquerque, NM. **Duties:** + The qualified applicant will provide Tier II help desk support to users unable to ... is seeking an experienced, motivated, career and customer-service oriented Help Desk Analyst to join our team...resolve tech issues that exceed Tier 1 level support. + The candidate must provide… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Technician ( Tier II ) to join our team in Aberdeen Proving Ground, ... or more of directly related help desk /service desk experience. + Experience providing Tier II technical support. + Proficiency with Microsoft Office… more
- NANA Regional Corporation (Arlington, VA)
- …training. ** Help Desk Support:** + Provide Tier I and Tier II help desk support; respond to requests for assistance received either directly ... of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the...as Bomgar. + Enter and resolve incidents assigned to Tier II in the ticketing system. +… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will ... and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support...to prevent their reoccurrence. + Escalation Management: Collaborate with Tier 3 support teams to resolve issues that require… more
- Proven IT (Westchester, IL)
- …or related field preferred. - 2+ years of experience in technical support, endpoint deployment, or Tier II Help Desk role. Technical Skills - Proficiency ... and associated healthcare facilities in the surrounding Chicagoland area. + Provide Tier II -level Help Desk support, including troubleshooting hardware,… more
- CACI International (Fort Meade, MD)
- …software, and systems. You will also support the Tier I and Tier II level help desk to perform first contact resolution of Help Desk ... multiple priorities. **Desired:** IAT Level I and IAT Level II (GSEC, Security+CE) * Prior Systems Administrator experience (5+...* Prior Systems Administrator experience (5+ years) * Prior Help Desk experience (1-2 years). - **… more