- IQUASAR LLC (Kansas City, MO)
- Job Description Job Description Makpar has an exciting opportunity for an Tier II Service Desk Specialist (Part-Time) to join our growing team. Makpar is a ... consulting methodology that we call “The Makpar Way,” we help agencies navigate the ongoing changes in the Federal...clients and the American people. We are seeking a Tier II Service Desk Specialist… more
- Doctors office / Family Practice (Washington, DC)
- Job Description Job Description Help Desk Manager - Tier II Washington, DC Pay From : $88,000/yr MUST: Active DoD Secret clearance Experienced Help ... in the IT support field 6+ years of experience managing or Leading Help desk or IT support teams Proven track record of providing Leadership and technical… more
- The Tech Consultants (Los Angeles, CA)
- …deep commitment to top- tier customer service. Position Overview We’re seeking a skilled Help Desk Technician II to join our technical support team. This ... and cloud services. Troubleshoot and resolve escalated tickets from Tier I Help Desk staff....brief cover letter to ###@ttcmsp.com with the subject line: Help Desk Technician II Application… more
- Opportunity Stanislaus (Modesto, CA)
- Job Description Job Description Job Summary The IT Support Analyst ( Tier II ) is a mid-level support role that handles escalated technical issues, advanced user ... endpoint configurations. The role serves as a bridge between Tier I support and higher-level engineering or infrastructure teams....ticket flow, automation, or reporting Provide backup coverage for help desk lead in supervisor absence Minimum… more
- Strategic Systems (Phoenix, AZ)
- …experience within IT Support, Service Desk , or IT Operations. Hands-on Tier II /III escalation experience in enterprise environments. Strong expertise with: ... Job Description Job Description Service Desk Analyst III Phoenix, AZ 100% Onsite 6-Month...Active Directory experience and is comfortable operating at the Tier II /III boundary with some system administration… more
- CELESTIAL INNOVATIONS GROUP LLC (Washington, DC)
- …clarity, and the power of innovation, this is where you want to be. Overview The Tier I Help Desk Support Technician provides front-line technical support to ... calls, chat, walk-ups, and in-person interactions at the OIS Help Desk . Provide Tier I...reduce recurring problems. Triage and escalate IT issues to Tier II , Tier III, and… more
- Myers Controlled Power LLC (North Canton, OH)
- Job Description Job Description We are seeking a skilled Help Desk Technician to join the Myers Controlled Power, LLC team. The ideal candidate will have a ... procedures - Manage user accounts and permissions - Provide Tier I and Tier II ...if needed Experience: - 3+ years’ experience in a Help Desk IT support role - Introduction… more
- DANE LLC (Chantilly, VA)
- …Must have SQL Script writing experience Minimum of 4+ Years of experience as a Tier III Application Support Help Desk Technician Minimum of 2+ years’ ... appropriately. Research, track, and resolve complex issues escalated from Tier I and Tier II ...Base Articles (KBAs) and Standard Operating Procedures (SOPs) for lower- tier resolver groups to help with their… more
- Client First Technologies (CFT) (Dahlgren, VA)
- …Technical Support Specialist to support an upcoming contract. The Technical Support Specialist provides Tier I and Tier II technical support services to ... of two (2) years of experience providing IT or Help Desk support Familiarity with networking fundamentals,...as: A+, CCNA) Preferred Qualifications Meets DoD 8570 IAT II requirements (for example, certifications such as: Security+, CySA+)… more
- RetroFit Technologies, Inc. (Boston, MA)
- …our technical offerings. This position works in our Network Operations Center as a Level II Help Desk Engineer. Engineers at RetroFit are smart, hardworking ... routine remote helpdesk services. Manage/Log and Follow up on Help Desk tickets in a timely manner...resolve customer reported issues Escalate issues to the next Tier with next level of difficulty Install, make changes… more
