- ASG (Brunswick, GA)
- …these values to be part of the team. Position Overview: We're hiring for a Help Desk Specialist Level II to work at the Federal Law Enforcement Training Center ... diverse team to include but not limited to other Help Desk Specialists, Network Engineers, System Administrators, and Database Professionals. Together this… more
- ASG (Brunswick, GA)
- …Clean and repair computer hardware, such as keyboards and printers Tier I and II duties. IT help desk technicians provide technical support over the phone or ... the team. Position Overview: We're hiring for a Help Desk Specialist Level III to work at the Federal...of experience troubleshooting software and hardware in a customer service role; 3+ years of experience preferred Strong knowledge… more
- AMERICAN SYSTEMS (Crane, IN)
- …supporting users with courteous responses to their operations and maintenance activities issues. Triage Tier I Service desk tickets and produce service ... in lieu of degree) 2-4 years of relevant experience Current DoD 8140 IAT II Certification (eg, Security+ CE) Experience with VMware vSphere (ver. 7 and up)… more
- The Computer Merchant, LTD. (Reston, VA)
- …clearance * Ability to maintain a Public Trust clearance * Past experience providing IT ( Tier II ) support in a Windows office environment * Excellent written and ... Deskside support for any user where a ticket has been dispatched from the Service Desk or identified by the on-site user base * Break/Fix support for government… more
- NuAxis Innovations (San Francisco, CA)
- ** Tier II Service Desk Specialist** Location **San Francisco, CA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a ... and community.We are currently seeking a talented and motivated ** Service Desk Specialist** for a Full Time...resolves technical problems. + Responds to tickets assigned by Tier 1. + Ensures all assigned tickets are updated… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …control processes, service improvement, performance monitoring, and problem management. + Provide Tier II service desk support for end-user PC, ... supporting critical missions and operations. Job Responsibilities: + Oversee Tier I and Tier II ...experience working in an IT or Service Desk environment. + IAT Level II Certification… more
- Link Solutions Inc (Adelphi, MD)
- …Responsible for quality control processes, service improvement, and performance monitoring. + Provide Tier II service desk support for end-user PC, ... helping protect our national security. Job Responsibilities: + Oversee Tier I and Tier II ...experience working in an IT or Service Desk environment. + IAT Level II Certification… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support - Tier II Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service ... email support, and assistance to walk-in customers at the Service Desk . Enter problem reports into the...(2) to four (4) years of relevant experience for Tier II support roles, or four (4)… more
- Choisys Technology (VA)
- Service Desk Technician - Tier II Fully Remote * DC metro, VA (http://maps.google.com/maps?q=Ashburn+VA+USA+20146) Description The Tier 2 Service ... Document all troubleshooting steps, resolutions, and knowledge articles to expand the Service Desk Knowledge Base. + Coordinate with Tier 3, network, server,… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …help desk / service desk experience. + Experience providing Tier II technical support. + Proficiency with Microsoft Office products. Preferred: + ... for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Technician ( Tier II ) to join our team in Aberdeen Proving Ground, MD. +… more