- Paychex (Rochester, NY)
- …the client. + Researches and provides problem analysis for escalated issues to promote customer service and ensure accuracy of information. + Mentors and trains ... and unleash your potential. Overview Guides client through the unemployment hearing process and serves as a client representative....HS Diploma - Required + Associate's Degree - Preferred Compensation In the spirit of pay transparency, we are… more
- New York State Civil Service (Menands, NY)
- …Confer frequently with UIAB executives concerning organizational strategy to achieve consistent customer service , adherence to established US Department of Labor ... Deferred Compensation Investment Plan* Eligibility to apply for Public Service Loan Forgiveness (PSLF) (full-time employees)* Eligibility to apply for tuition… more
- The Hershey Company (Hershey, PA)
- …Manage all hourly unemployment compensation claims. * Deliver excellent customer service to employees o Address HR questions and document employee ... skills to interpret policy * Planning and organizing skills * Knowledge of unemployment processing and claims * Excellent communication skills * Ability to handle… more
- State of Massachusetts (Boston, MA)
- …who are able to work, available for work and looking for a job. The Job Service Representative I performs customer service and issue resolution by assisting ... The Department of Unemployment Assistance (DUA) administers the Unemployment ...accordance with MGL Chapter 151A, 430 CMR, the Job Service Representative's Handbook, and established Revenue Procedures as well… more
- State of Massachusetts (Boston, MA)
- The Department of Unemployment Assistance (DUA) administers the Unemployment Insurance (UI) program which provides temporary income assistance to Massachusetts ... a job. Incumbents of positions in this series interview customers for unemployment insurance programs; explain program policies and procedures to claimants and… more
- S&P Global (Houston, TX)
- …Energy services within customer workflows. The goal is to facilitate excellent customer service as a value differentiator. This position is responsible for ... facilitate communication and interaction with all staff levels and customers + Customer Service experience, complex problem-solving experience to assist clients… more
- Elderwood (Williamsville, NY)
- …recruitment functions for the facility. Core Competencies: * Problem Solving * Customer Service * Decision Making * Excellent Communication Employee Perks! ... initiatives, strategies, systems, and tactics.41. Exhibits the highest level of customer service towards individuals, staff, and visitors.42. Consistently… more
- S&P Global (Boulder, CO)
- **About the Role:** **Grade Level (for internal use):** 09 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. The ... team develops and executes data-driven processes to deliver a world-class customer experience. Your focus may include client migrations, onboarding new users, or… more
- Iowa Department of Administrative Services (Des Moines, IA)
- …Summary: Key Responsibilities in this position: + Primary duties are to answer customer service questions for businesses and other entities, such as accounting ... for the position of Workforce Associate-Account Maintenance in our Unemployment Insurance Division at 1000 E Grand Ave., Des...to market the on-line computer services. When not providing customer service support, assist with processing of… more
- MyFlorida (Tallahassee, FL)
- …helping people and customer focused mindset. + Ability to provide outstanding customer service . + Ability to work independently and in a team environment. ... the areas of insurance, retirement or social security, administration, call center, customer service , fiscal work, statistics, personnel, or any other… more