• UKG Pro WFM Solution Architect

    Deloitte (Cincinnati, OH)
    UKG Pro WFM Solution Architect Are you passionate about delivering goals to your client that go above and beyond their expectations? The Deloitte HR Strategy & ... this role ends on 12/31/25. Work you'll do: As a UKG Pro WFM Implementation Solution Architect , you should expect to be involved in the following: + Implement… more
    Deloitte (09/24/25)
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  • WFM Architect

    Robert Half Technology (Las Vegas, NV)
    Description We are looking for an experienced Workforce Management Architect to join our team on a long-term contract to hire basis in Las Vegas, Nevada. This role ... involves designing and implementing cutting-edge HR systems architecture that integrates multiple SaaS platforms, ensuring scalability and security while optimizing workforce scheduling and labor forecasting. The ideal candidate will bring technical expertise… more
    Robert Half Technology (11/07/25)
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  • Senior WW Specialist Solutions Architect

    Amazon (Arlington, VA)
    …customer facing resources - 5+ years of experience building integrations across WFM , CRM, and contact center solutions or experience with communications protocols ... and APIs such as WebRTC and SIP or similar CCaaS technology Preferred Qualifications - Experience developing solutions and passion for hands-on experience with scripting/coding (eg python, java, c#, .NET, or Node.js) - History of successful technical… more
    Amazon (10/01/25)
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  • WFM Solution Architecture Consultant (UKG…

    RGP (Houston, TX)
    …seeking a Solution Architecture Consultant to design and govern a global Workforce Management ( WFM ) ecosystem for a major oil and gas client. This role will define ... and SAP S/4HANA. This individual will serve as both a strategic architect and a functional expert- balancing hands-on technical depth with an ability… more
    RGP (10/28/25)
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  • Solution Architect , UKG - Remote

    Community Health Systems (Franklin, TN)
    **Job Summary** The Solution Architect , UKG role provides overall direction, guidance, definition and facilitation for the development of current and future ... meet company needs, goals, and strategic direction. The Solution Architect , UKG will be working directly with various engineering...a recognized expert in UKG Dimensions or UKG Pro WFM , especially across modules such as Timekeeper (time clock),… more
    Community Health Systems (08/27/25)
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  • Genesys Cloud Architect SME

    General Dynamics Information Technology (Fairfax, VA)
    …Operations **Skills:** Genesys Cloud AI,Interactive Voice Response (IVR),Workforce Management ( WFM ) **Experience:** 3 + years of related experience **Job ... Seize your opportunity to make a personal impact as a Genesys Cloud Architect Subject Matter Expert (SME) supporting the United States Postal Service. GDIT is… more
    General Dynamics Information Technology (09/26/25)
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  • Solutions Architect - Amazon Connect…

    Amazon (Arlington, VA)
    …AWS - Capture and share best-practice knowledge amongst the AWS solutions architect community - Author or otherwise contribute to AWS customer-facing publications ... degree preferred or equivalent work experience - Experience building integrations across WFM , CRM, and contact center solutions Preferred Qualifications - 5+ years… more
    Amazon (09/17/25)
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  • Genesys_Senior Developer

    Capgemini (New York, NY)
    …multichannel self-service IVR and OmniChannel Routing solutions using Genesys Cloud CX Architect . + Build and maintain applications across Voice, SMS, Email, Chat, ... technologies from vendors like Amazon, Genesys, and Nuance. + Utilize Genesys AI, WFM , Reporting, and Analytics tools to enhance solution performance. + Work in… more
    Capgemini (09/17/25)
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  • Genesys Senior Developer / Functional Consultant

    Capgemini (New York, NY)
    …Non-Voice applications including Chat, SMS, Email, and Bots using Genesys Cloud CX Architect . + Develop and integrate third-party services such as AWS Lambda, Lex, ... like Amazon, Genesys, and Nuance. + Leverage Genesys Developer APIs for WFM , Reporting, and Analytics. + Work across complex development environments and multiple… more
    Capgemini (09/17/25)
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  • Senior Contact Center Engineer

    MetLife (Cary, NC)
    …maintain Genesys Cloud CX solutions including call routing, call recording, Architect , Integrations, Analytics, IVR/IVA and knowledgeable on digital channels. * ... Genesys Cloud Monitoring, Nexthink, etc. * Configure and optimize Genesys Architect workflows, queues, and routing strategies. * Troubleshoot and resolve incidents,… more
    MetLife (10/26/25)
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