• WGL - Customer Experience…

    AltaGas (Springfield, VA)
    **Job Description** **Position Summary** The Customer Experience Analyst reports to the Manager, Customer Experience and will support the utility's ... customer experience (CX) strategy by integrating journey mapping, voice of...affordable energy to our customers. AltaGas assets include Washington Gas/ WGL , SEMCO, and Petrogas. Our talented team, nearly 3,000… more
    AltaGas (09/03/25)
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  • WGL - Manager, Customer…

    AltaGas (Springfield, VA)
    …campaign performance or branding metrics. This role also includes direct management of a Customer Experience Analyst who will focus on journey mapping, ... diagnostics. + Provide leadership, coaching, and oversight for a direct report ( Customer Experience Analyst ), ensuring alignment on CX insights,… more
    AltaGas (09/03/25)
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