• Workforce Management Analyst…

    Motion Recruitment Partners (West Des Moines, IA)
    Workforce Management Analyst / Call Center WEST DES MOINES, Iowa **Hybrid** Contract $46.53/hr - $52.43/hr Outstanding long-term contract opportunity! A ... well-known Financial Services Company is looking for a Workforce Management Analyst / Call Center in West Des Moines, IA (Hybrid). Work with the brightest… more
    Motion Recruitment Partners (11/15/25)
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  • Workforce Management Analyst…

    Elevance Health (Atlanta, GA)
    ** Workforce Management Analyst Senior**...healthcare delivery. The ** Workforce Management Analyst Senior** will be accurately predicts call ... call center operations experience with 3 years real-time management , scheduling and forecasting experience in a centralized ...name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the… more
    Elevance Health (11/15/25)
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  • Call Center Workforce Analyst

    Interstate Waste Services, Inc. (Teaneck, NJ)
    …company while maintaining our small business family style culture. **Essential Job Summary:** The Call Center Workforce Analyst is a pivotal role within a ... experience and retention. This role combines advanced data analysis, workforce management , and strategic reporting to drive...a call center environment, with expertise in workforce management , ACD, IVR, and WFM systems.… more
    Interstate Waste Services, Inc. (09/30/25)
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  • Call Center Data Analyst

    Antech Diagnostics (Lake Success, NY)
    …insights into business performance, agent productivity, quality assurance, workforce management , and customer experience. The analyst will work extensively ... relevant job-related skills, experience, education, training and budget.** **Job Purpose/Overview** The Call Center Data Analyst delivers on the Antech Customer… more
    Antech Diagnostics (10/10/25)
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  • CES Workforce Management…

    UGI Corporation (Brooklyn Heights, OH)
    CES Workforce Management Analyst Location: Brooklyn Heights, OH, US, 44131 Workplace Environment: Hybrid Company: AmeriGas Propane, Inc. Requisition Number: ... achieving service level goals and optimizing resources. The WFM analyst utilizes volume reports to build short- and long-range...meets high standards of quality and data integrity. + Workforce Management of Contact Center Activities -… more
    UGI Corporation (11/12/25)
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  • Workforce Management Analyst…

    CareFirst (Baltimore, MD)
    …plan staffing levels as appropriate for the Customer Service Center. In this role, the Workforce Management Analyst II will partner with business leaders to ... for performing analysis of historical business data, including past call and transaction volume, projected business trends and events,...May be asked to coordinate the activities of other Workforce Management Team members. Assist in carrying… more
    CareFirst (10/11/25)
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  • Principal Workforce Management…

    Americor (Irvine, CA)
    We are seeking a highly skilled and experienced Principal Workforce Management (WFM) Analyst to join our team. The ideal candidate will be a strategic ... and enhance the overall customer experience. The Senior WFM Analyst will be responsible for leading complex analysis, providing...not required. + Minimum 5-7 years of experience in Workforce Management within a high-volume contact center… more
    Americor (10/25/25)
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  • JP Morgan Wealth Management…

    JPMorgan Chase (Tempe, AZ)
    …high service levels and drive operational excellence across the firm. As a Local Real-Time Workforce Management Analyst in our Workforce Management ... The Workforce Management team at JP Morgan...**Required qualifications, capabilities, and skills** + 2 years of call center experience with emphasis on intraday support through… more
    JPMorgan Chase (11/12/25)
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  • ECCO Call Analyst (SCA)

    GovCIO (Irvine, CA)
    **Overview** GovCIO is currently hiring for an ECCO Call Analyst to support the operations of the ECCO. The ECCO Analyst will, with their knowledge of the ... in immigration proceeding through provided tools + Able to discern and log relevant call information into a web-based case management system + Work cases to… more
    GovCIO (11/06/25)
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  • Workforce Management Real Time…

    Teleperformance USA (Warren, MI)
    **Category :** ** Workforce Management ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... is the limit!** **Purpose** **Responsible for day to day management of service level, site efficiency/occupancy and agents to...in current position (internal applicants)** + **6 months of Call Center Operations or Workforce experience a… more
    Teleperformance USA (10/28/25)
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