- WSP USA (Costa Mesa, CA)
- WSP is currently initiating a search for a full time ** Workforce Management Analyst - Call Center** for our **Costa Mesa, CA** office! **_This is an in ... out of our Costa Mesa office_** **JOB SUMMARY** The Workforce Management (WFM) Analyst responsibilities...monitor real-time adherence and prepare and update various automatic call distributor (ACD) reports for management +… more
- Houston Methodist (Katy, TX)
- …operation to include three years in a workforce management analyst role + Experience with Automated Call Distribution systems and associated applications ... At Houston Methodist, the Senior Access Center Workforce Management Analyst position...reporting of key performance metrics such as staffing levels, call volumes, occupancy, and schedule adherence. + Oversees real-time… more
- First National Bank of Omaha (TX)
- …location is subject to change based on business needs. **Summary of the Job:** The Workforce Management Analyst administers the Workforce Management ... 3rd or 4th weekend) **About This Role:** **Responsibilities** + Administers the Workforce Management system for the call center + Develops staff schedules… more
- Entergy (West Monroe, LA)
- **Job Title:** Workforce Management Real Time Analyst RTA **Work Place Flexibility:** Onsite **Legal Entity:** Entergy Services, LLC **Job Summary / ... Purpose:** A detail-oriented and proactive Workforce Management (WFM) Analyst to...ensuring operational efficiency and service level performance across our call center operations. The ideal candidate will be responsible… more
- Enterprise Mobility (St. Louis, MO)
- …Support Services Division for Enterprise Mobility currently has an exciting opportunity** **for Workforce Management Analyst !** **ABOUT THE ROLE** The ... Workforce Management Analyst understands business strategies, interprets and develops staffing plans, and analyzes and applies workforce management … more
- The Walt Disney Company (Anaheim, CA)
- **About the Role & Team** The Senior Workforce Data Solutions Analyst is a strategic and analytical role responsible for leading and contributing to the design, ... development, testing and implementation of workforce strategy solutions to influence and support Executive and...with senior leaders and partners across the organization. The analyst will also mentor peers and hourly Cast Members,… more
- ASM Research, An Accenture Federal Services Company (Columbus, OH)
- …support for everyday issues (eg, locating a plumber or automobile mechanic). The Workforce Analyst collects, analyzes, and reports metrics on Military OneSource ... reports + Prior experience using Alvaria (formerly Aspect) or similar system for workforce management software for contract volume forecasting, time off … more
- AON (Alpharetta, GA)
- … who will handle benefit, and enrollment related escalations received from our call centers. The Resolution Analyst is responsible for assisting our client's ... under Aon, who is a global leader in risk management , insurance and reinsurance brokerage, human capital and ...handle benefit, and enrollment related escalations received from our call centers. The Resolution Analyst is responsible… more
- Tucson Electric Power (Tucson, AZ)
- … Analyst position. Utility experience preferred. . Demonstrated project management time management with demonstrated ability to multi-task priorities ... **HCM Systems Analyst I, II, Sr, or Lead** Company **Tucson...expertise in HR metrics, makes recommendations to leadership for workforce performance measurements and key performance indicators. . Designs… more
- Kelly Services (Farmington Hills, MI)
- …a job that works for you. How about this one? We're seeking a **Treasury Management Customer Analyst ** to work at a leading financial institution in Farmington ... contract extension) **Why you should apply to be Treasury Analyst :** + Join a reputable financial institution with a...financial institution with a diverse portfolio of 13,000 Treasury Management customers. + Be part of an inclusive workplace… more
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