- AbbVie (North Chicago, IL)
- …information with broad operating latitude. Responsible for effectively administering the workforce management platform within the AbbVie Complete Access (ACA) ... and scheduling plans meet business goals and objectives. + Effectively administer the workforce management platform within the ACA contact center. + Oversees… more
- AdventHealth (Hinsdale, IL)
- …environment + Develop and maintain comprehensive forecasting and scheduling models + Use workforce management tools to forecast volumes, create staffing ... role you'll contribute:** The Consumer Experience Center (CxC) Forecasting & Scheduling Workforce Analyst is responsible for forecasting volume and projecting… more
- US Tech Solutions (New York, NY)
- **Project Overview:** + The team is looking for an analyst who will support AMER inventory management and business operations for Canada, Mexico, and Brazil. + ... for the three countries. **Overall Responsibilities:** + As an Inventory and Forecasting Analyst , you will own inventory validations and forecasting, The analyst … more
- Camping World (Greenville, NC)
- **Job Summary:** The Workforce Management Analyst is a key member of the Workforce Management team, providing analytical support to contact center ... the evolution of our department. **Essential Functions:** + Manage end-to-end workforce management responsibilities for all assigned queues/departments +… more
- UGI Corporation (King Of Prussia, PA)
- CES Workforce Management Analyst Location: King Of Prussia, PA, US, 19406 Workplace Environment: Hybrid Company: AmeriGas Propane, Inc. Requisition Number: ... Schedule: Hybrid - 3 days in office, 2 days remote Job Summary: The Workforce Management Analyst ensures Customer Experience Service centers have accurate… more
- Adelante (Phoenix, AZ)
- Behavioral Health Provider Workforce Analyst - Phoenix, AZ Job Details Job Location Adelante Healthcare Center Support Office - Phoenix, AZ Description POSITION ... SUMMARY The BH Provider Workforce Analyst will be responsible for the...provider scheduling requests and needs to identify, prioritize, plan, forecast , and oversee improvement and coordination efforts. EXPECTATIONS Every… more
- AssistRx (Overland Park, KS)
- …other parts of the company via historical reporting, live queue monitoring, workforce management solutions and understanding overall workload for an associate, ... dashboards, reports and real-time call activity. + Subject Matter Expert of workforce management functions, including software, skills, workgroups, workflows and… more
- Citigroup (Tampa, FL)
- The Enterprise Workforce Management team is responsible to lead Citi's transformation efforts around staffing and skill adequacy and organizational design. It is ... an exciting time to join our Workforce Management Team as we are a...forecast and plan for the future of the workforce . We are a global team with highly motivated… more
- Mount Sinai Health System (New York, NY)
- **Job Description** The Workforce Analyst will analyze historical and real time data to understand trends to determine demand needed and schedule teams ... are in the right place at the right time. Workforce Analyst will also identify gaps and...and accuracy of data 2. Prepare monthly reports for management team 3. Assist with the forecast … more
- Tri-State Generation and Transmission Association, Inc. (Westminster, CO)
- **Job Description:** As a member of the Long Term Financial Forecast team, the position is responsible for the preparation, maintenance, and analysis of the ... Cash Flow that is summarized for presentations to Staff, Management , Senior Management and the Tri-State Board...filled at one of three job grade levels: Financial Analyst I, job grade 7; Financial Analyst … more