- Entergy (West Monroe, LA)
- **Job Title:** Workforce Management Real Time Analyst RTA **Work Place Flexibility:** Onsite **Legal Entity:** Entergy Services, LLC **Job Summary / ... Purpose:** A detail-oriented and proactive Workforce Management (WFM) Analyst to join our...the Command Center (Responding to Chats/Emails) + Help in real time management task: such… more
- Hackensack Meridian Health (Neptune City, NJ)
- …to transform healthcare and serve as a leader of positive change. As a ** Workforce Management (WFM) Real Time Analyst** , you will utilize workforce ... of service to patients within the Patient Access Center (PAC) environment. Responsible for real time monitoring of service levels and site performance during the… more
- Teleperformance USA (Warren, MI)
- **Category :** ** Workforce Management ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... to ensure adherence to schedule and compliance within established parameters during real time situations. This will require constant communication with… more
- UGI Corporation (Charlotte, NC)
- …NC or Cleveland, OH and this is a hybrid role. Posting Job Summary: The Workforce Management Real - Time Specialist monitors inbound contact traffic and ... CES Real Time Specialist Location: Charlotte, NC,...Time Specialist has primary responsibility for alerting the Workforce Management Analyst(s) when incoming contacts are… more
- U-Haul (Phoenix, AZ)
- …include, but are not limited to: + Lead the Workforce Management Team (Forecasting and Real - Time ) responsible for forecasting, scheduling, ... and management including forecasting, capacity, real - time , and performance analytics. The Sr. Manager, Workforce...- time , and performance analytics. The Sr. Manager, Workforce Management is pivotal in aligning workplace… more
- DoorDash (Phoenix, AZ)
- …internal and external partners at all levels. + You have 1-2 years experience in real - time / workforce management . + You have expert level experience ... workforce planning and intraday operation fundamentals, including: real - time queue monitoring, skilling, reporting, escalating known...working with a workforce management optimization tool (ie Verint, Assembled,… more
- Houston Methodist (Katy, TX)
- …such as staffing levels, call volumes, occupancy, and schedule adherence. + Oversees real - time workforce management processes. + Provides insights ... Acts as a liaison between the Workforce Management team and System Access Leadership, aligning real... Management team and System Access Leadership, aligning real - time operations with overall business objectives. Communicates… more
- Walmart (Bentonville, AR)
- …to deliver optimal staffing, and operational efficiency. **What you'll do ** + Lead real - time workforce management across Walmart's Customer Care ... lead the strategy and execution of Intraday and short-term workforce management strategies to deliver on optimal...Scheduling, and Operations teams to turn business goals into real - time workforce strategies that support… more
- Amazon (Seattle, WA)
- …and non-tech teams - Workforce Management experience (Forecasting, Scheduling, Real Time Management ) required - Ability to perform many concurrent ... better serve their customers. We are looking for a Workforce Management (WFM) Program Manager to lead...4+ years of relevant WFM analyst experience (Forecasting, Scheduling, Real Time Management ) - Oral… more
- Mass Markets (SD)
- …for a proactive and detail-oriented Real - Time Analyst to join our workforce management team. This role is crucial in ensuring optimal staffing levels and ... operational efficiency. + Implement industry best practices for real - time monitoring and workforce management . CANDIDATE QUALIFICATIONS WONDER IF YOU ARE… more
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