- Pearson (Salt Lake City, UT)
- … Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly position with 2 Shift Options; determined at a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...hours of 8am-6pm EST. Agents will work remotely, providing technical support services to school teachers and… more
- University of Utah (Salt Lake City, UT)
- …class and event Support Services. Operates cameras and videoconferencing systems, provides customer service and technical support to DLT customers ... and at the DLT Service Desk. **Responsibilities** -Provides customer service and technical support to clients in person and on the phone -Records and… more
- Concentrix (Salt Lake City, UT)
- …answering questions about products and services while providing world-class customer service , troubleshooting, and technical support + Provide inbound ... inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution...support using a call flow guide in the customer 's preferred language + Resolve technical issues… more
- Intercontinental Exchange (ICE) (Provo, UT)
- …case management system. **Knowledge and Experience** + 2 years equivalent customer service or technical support experience. + Possesses and ability to ... and proper use of Simplifile software solutions. + Resolve technical problems reported by the customer to...a satisfactory level of customer satisfaction. + Support and drive service level attainment to… more
- Concentrix (Salt Lake City, UT)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related… more
- Concentrix (Salt Lake City, UT)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... Career Growth** " awards every year? Then a remote Customer Service Representative position at Concentrix is...sales quota defined by leadership each month. + Clarify customer requirements; probe for understanding, use decision- support … more
- Concentrix (Salt Lake City, UT)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as...- Remote role include: + 1 + years of customer service experience + Active resident license… more
- Intermountain Health (Park City, UT)
- …Audiovisual Equipment + Customer Service + Computer Literacy + Technical Support + Equipment Maintenance + Troubleshooting + Communication + Teamwork ... issues that arise. Secures A/V equipment following use. + Technical Assistance: Offer basic technical support...identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with customers that require… more
- J&J Family of Companies (Salt Lake City, UT)
- …OR + preferably 8 years related work experience in customer support , technical support / technical service . Required: + Customer service ... **Job Function:** Customer Management **Job Sub** **Function:** Technical Field Service **Job Category:** Business Enablement/... Service Engineer is responsible to manage the customer support system in the installation, … more
- Cognizant (Salt Lake City, UT)
- … Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level ... access, including EC2, S3, Azure AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center environments, using Genesys,… more