- ASM Research, An Accenture Federal Services Company (Salt Lake City, UT)
- …ensure customer satisfaction, continuous improvement, and alignment with program objectives. The Service Desk Lead provides supervisory and operational ... ensures quality service delivery, and serves as the primary escalation point for service desk issues. The Lead works closely with the Service Desk… more
- CAI (Salt Lake City, UT)
- Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is a ... neurodiversity to the enterprise. **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you will be...May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll… more
- ASM Research, An Accenture Federal Services Company (Salt Lake City, UT)
- The Field Office Support Lead (End User Service Lead - Field Support Manager) provides senior-level end-user technical support and leadership for CASTLE-NET ... offices. This role supervises field support operations, ensures high-quality service delivery, manages field technician teams, and serves as...of experience in field support, end-user services, or help desk + Minimum 2 years of supervisory or team… more
- ASM Research, An Accenture Federal Services Company (Salt Lake City, UT)
- …Incident Tracking & SLA Monitoring **Preferred Skills** + Cybersecurity Incident Response + Service Desk Management + Process Improvement & Optimization + Team ... The SOC Incident Response Lead , serving as SOC Lead , is...Manage and coordinate the resolution of IT incidents and service requests from initial detection through closure + Oversee… more
- WSP USA (Salt Lake City, UT)
- …fields and possess a balanced portfolio of industry knowledge and skills to lead service offerings in this discipline. Experience in energy and/or transit ... teammates from across the globe. **This Opportunity** WSP USA is seeking a **Senior Lead Environmental NEPA Planner** to support service offerings as part of our… more
- IT Concepts (Salt Lake City, UT)
- …extraordinary milestones. Kentro is hiring an experienced Surge Support Travel Team Customer Service Engineer to support our VA - End Point Support and Operations ... located and require onsite services. A Surge Support Customer Service Engineer will be assigned to a small, mobile...be able to interact with customers, diagnose problems, and lead them through the necessary steps to correct their… more
- Marriott (Park City, UT)
- …Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk , Retail/Gift Shop, Concierge, Valets, and Security, as applicable. As a ... * High school diploma or GED; 6 years experience in the guest services, front desk , or related professional area. OR * 2-year degree from an accredited university in… more
- Kimpton Hotels & Restaurants (Salt Lake City, UT)
- …Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message ... service all the while providing outstanding service ...degree (GED) required. + Previous experience in a Front Desk or customer-facing role is preferred. + Knowledgeable of… more
- University of Utah (Salt Lake City, UT)
- …for assisting the Guest & Member Experience GMET Specialists in ensuring outstanding guest service and effective operations of the Welcome Desk , Info Desk , ... services, train hosts, and perform as a GMET Sales Lead when needed. **Responsibilities** The Guest & Member Experience...inquiries to the correct department, and help resolve customer service requests Ensure safety of NHMU by managing arriving… more
- Qualtrics (Provo, UT)
- …Request fulfillment and access provisioning. + Oversee the operations of the global IT Service Desk , ensuring timely and effective resolution of user issues in ... alignment with Incident and Service Request Management processes. + Lead the...+ Establish and monitor key performance indicators (KPIs) for service desk efficiency and customer satisfaction. **What… more
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