- ASM Research, An Accenture Federal Services Company (Salt Lake City, UT)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the ... the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National...application development teams to work on issues escalated to Tier 2 . + Adhere to the defined… more
- IQVIA (Salt Lake City, UT)
- ** Tier 2 , Technical Support Representative** **Mon - Fri 10am - 7pm ET** _Short Term Contract Remote Role - Location (Open to Remote US)_ As the only ... currently we are looking for a 100% remote (work from home-WFH) contract ** Technical Support Representative - Optos** to join our team. In this position, you… more
- ASM Research, An Accenture Federal Services Company (Salt Lake City, UT)
- …ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,.... + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ .… more
- Patterson Companies, Inc. (Salt Lake City, UT)
- …Tier I properly responds to inbound and outbound customer calls to provide technical support , answer how-to questions, and consult on workflow inquiries for ... only.** **Essential Functions** + Respond to Inbound and Outbound Calls providing technical support , answer how-to questions, and consult on workflow inquiries… more
- ASM Research, An Accenture Federal Services Company (Salt Lake City, UT)
- Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured ... Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support...(eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical … more
- Wheeler Machinery (Salt Lake City, UT)
- …all while upholding stringent security best practices. The position involves providing level 2 & 3 technical support , addressing a diverse range ... Technical Support III Salt Lake City,... Technical Support III Salt Lake City, UT Job Type...Services function. **Ticket Management:** + Assess, plan, and resolve Tier 2 & 3 issues efficiently and… more
- University of Utah (Salt Lake City, UT)
- …benefits of working for University of Utah: benefits.utah.edu** **Responsibilities** + Provide mid-level/ tier two technical product support to customers ... staff, ensuring clear communication and effective issue resolution. In addition to technical support responsibilities, this position will play a key role… more
- Oracle (Salt Lake City, UT)
- …to product support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more
- Zodiac Pool Systems (Salt Lake City, UT)
- …Responsible for completing Tier 2 level product training, in support of pool owner customers with technical product inquiries. Responsible for ... Technical & Warranty Support Rep II... Technical & Warranty Support Rep II Customer Service Salt Lake City,...department goals and tasks. WHAT WE SEEK + Have 2 years' experience delivering customer service with a positive… more
- Optiv (Salt Lake City, UT)
- …prioritizing effectively. * Currently holds and maintains a CCIE Security and at least one other Tier 2 or Tier 3 certification in the network and edge ... edge security programs and related security technologies. * Provide oversight on 2 -10 concurrent engagements, ensuring both technical and business outcomes are… more