- GAP Solutions Inc (Montpelier, VT)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... overall execution and oversight of the HSI Tip Line Call Center contract. The DPM serves as the alternate...contract personnel. + Assist in implementing and maintaining the Quality Control Plan (QCP) and performance metrics. + Monitor… more
- GAP Solutions Inc (Montpelier, VT)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible for ensuring...and other government stakeholders. + Develop, implement, and monitor Quality Control Plans (QCP) and performance metrics. + Coordinate… more
- GAP Solutions Inc (Montpelier, VT)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... reports of criminal or suspicious activity. Jr. CSRs serve as frontline call handlers, responsible for responding to calls and web tips, recording information… more
- Middlebury College (Middlebury, VT)
- The on- call Catering Cook is responsible for helping with the preparation, cooking, transport, and service of catering events according to supervisor's instructions ... menu and production sheets. + Work with all BOH/FOH personnel to ensure proper quality and quantity of food produced according to the event plan and guidance from… more
- Middlebury College (Middlebury, VT)
- …chefs instructions. + Communicates clearly with all BOH/FOH personnel to ensure proper quality and quantity of food produced in a timely manner. + Supports Catering ... chefs by leading other on call BOH cooks and other BOH support positions as...Bread Loaf Campus. Appropriate attire, grooming and adherence to professional standards is required. Punctuality is essential. Benefits As… more
- ASM Research, An Accenture Federal Services Company (Montpelier, VT)
- …training for BPO Quality Assurance personnel. + Reviews metrics to ensure call quality standards are being met with respect to timeliness and resolution. ... Responsible for the administration of the quality monitoring program and quality assurance...implementing test scripts for service rehearsal testing. + Maintains professional and technical knowledge in the field by reviewing… more
- Humana (Montpelier, VT)
- …sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our ... Advancement team is searching for a Senior Strategy Advancement Professional focused on continuous improvement and optimization across omnichannel transformation… more
- Humana (Montpelier, VT)
- …of our caring community and help us put health first** The Sales Support Professional 1 provides timely and effective sales administrative support to assist with the ... acquisition or retention of customers. The Sales Support Professional 1 work assignments are often straightforward and of...updates ( Launch my Group (LMG) + Attend Implementation call + Partner with and provide support to brokers… more
- Health Advocates Network (Newport, VT)
- Health Advocates Network is currently seeking a **Mental Health Professional (Master's level)** to work at a facility in **Newport, VT.** These are _registry_ ... + Days (8 hour shifts) + 13 week assignment. As a Mental Health Professional , you will provide clinical services to individuals under the direction of the Mental… more
- Cardinal Health (Montpelier, VT)
- …your work shift. Excellent phone and customer service skills with a focus on quality , empathy and first call resolution. + Previous experience working in a ... various communication channels including written communication, verbal communication, fax, call /phone, email, text, web, and other platforms. Place inbound orders… more
