- ASM Research, An Accenture Federal Services Company (Montpelier, VT)
- …experience. + Professional Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or training. **Other Job ... feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality … more
- ASM Research, An Accenture Federal Services Company (Montpelier, VT)
- …Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work ... and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure… more
- Veterans Affairs, Veterans Health Administration (White River Junction, VT)
- Summary This Blind Rehabilitation Specialist (VIST Coordinator) position is in Physical Medicine and Rehabilitation services at the White River Junction VA Medical ... Center , located at the White River Junction, Vermont location....White River Junction, Vermont location. Responsibilities The Blind Rehabilitation Specialist (VIST Coordinator) position requires knowledge of the concepts,… more
- Evolent (Montpelier, VT)
- …and external customers through positive interactions, and timely delivery of high- quality products. Our team values collaboration, continuous learning, and a ... to providing better health outcomes. **Collaboration Opportunities:** A Correspondence Policy Specialist on the Shared Services Correspondence team will be working… more
- Datavant (Montpelier, VT)
- …our bold vision for healthcare. **What We're Looking For:** As a Clinical Documentation Quality Improvement (CDQI) Specialist , you will play a pivotal role in ... to enhance documentation clarity, completeness, and overall medical record quality . By ensuring accurate and comprehensive physician documentation, you will… more
- Washington County Mental Health Services (Barre, VT)
- …use issues, and developmental and intellectual disabilities. Providing accessible, high- quality services in the community, schools, and health care settings, ... osition: WCMHS is seeking a ChOICE Behavioral Interventionist Educational Support Specialist : Provide direct supervision to youth within an integrated mental health… more
- Cardinal Health (Montpelier, VT)
- …patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to ... to process new applicants + Steward patient accounts from initial contact through final approval/denial + Prioritize multiple, concurrent assignments and work… more
- Veterans Affairs, Veterans Health Administration (White River Junction, VT)
- …laboratory responsibilities or projects may include laboratory safety officer, analyzer specialist , primary operator on new test systems, quality control ... laboratory responsibilities or projects may include laboratory safety officer, analyzer specialist , primary operator on new test systems, quality control… more
- ManpowerGroup (South Burlington, VT)
- …**JOB SUMMARY:** The Technical Specialist I is an inbound and outbound contact center representative who is tasked with the specific responsibility to ... of customer needs. + Use objectives established for call quality as reported through call monitoring. + Conform to...Conform to all call handling standards established for a contact center representative including but not limited… more
- Evolent (Montpelier, VT)
- …You'll Be Doing:** **Senior Architect Healthcare Integration - EMR/FHIR Specialist ** **What You'll Be Doing** **Drive Healthcare Transformation Through Technology** ... and system architecture that support clinical evidence alignment and quality improvement initiatives + Lead API design and development...internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to… more