- ASM Research, An Accenture Federal Services Company (Montpelier, VT)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- Walgreens (Brandon, VT)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- Highmark Health (Montpelier, VT)
- …with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve ... the issue at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering … more
- Conduent (VT)
- …part of a culture where individuality is noticed and valued every day. **Remote Customer Service Representative** $14.00 HR **_We are currently NOT hiring in the ... who can navigate challenging conversations with empathy and efficiency. + A customer service enthusiast who excels in navigating multiple screens and… more
- Humana (Montpelier, VT)
- …have or be willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- GE Aerospace (Montpelier, VT)
- …analysis investigations, and more + Impacts the team's ability to achieve service , quality , and timeliness of objectives + Demonstrates specialized depth ... our pride and purpose that affects the lives of millions around the world! The Quality Team Leader for Nacelles & Non-Destructive Evalution will lead a team of … more
- Global Foundries (Essex Junction, VT)
- …and lead internal quality initiatives to support business needs and evolving customer needs. Own and drive all manufacturing quality metrics to targets and ... About GlobalFoundries: GlobalFoundries is a leading full- service semiconductor foundry providing a unique combination of...quality teams to ensure we strive for ONEGF policy , practices and principles. Act as a catalyst to… more
- Manulife (VT)
- …Deliver trusted, professional, and reliable service to MANULIFE clients and build customer satisfaction and loyalty + Meet quality expectations to ensure a ... primary responsibility for this role is to deliver superior customer service to clients while answering calls...Complete ongoing training to stay abreast of product, industry, service and policy changes + Other duties… more
- Humana (Montpelier, VT)
- …organization at Humana. This role will report to the Associate Vice President, Customer Engagement Analysis. This individual will have an immediate impact on driving ... This role will drive adoption of analytical insights, help establish customer and business impact-focused prioritization, and identify new opportunities to improve… more
- Agiliti Health (VT)
- …features, functionality, etc. + Provides a quality service , performs to quality standards, and meets both customer and company metrics. + Picks up, ... serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment...and other personnel and act as subject-matter experts of customer service . **What You Will Do in… more