- ASM Research, An Accenture Federal Services Company (Montpelier, VT)
- Responsible for routine/basic inbound call, outbound call, email, and web chat services , as well as back-office services . Performs services focused on ... customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer … more
- Sharecare (Montpelier, VT)
- … participant a care plan addressing their total healthcare needs.. + Identifies participant barriers to accessing health care services and advises them of ... at risk for increasing acuity, and for educating the participant about that risk and if necessary and with...Effective communication skills and ability to provide positive customer service to internal and external customers. + Proven success… more