- Marriott (Mclean, VA)
- …First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want ... them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that… more
- Omni Hotels (Hot Springs, VA)
- …To provide assistance and services to guests in order to ensure that their arrival and departure experience is pleasurable and informative. Full time, part time and ... on call positions available. Responsibilities + Use friendly and appropriate expressions when engaging guests + Be fully acquainted with the different points of interest + Ensure the delivery of parcels, mail and special deliveries to guestrooms, executive… more
- Marriott (Mclean, VA)
- …interest and activities. Contact appropriate individual or department (eg, Bellperson , Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary ... to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with… more