- Coinbase (Richmond, VA)
- …and automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Senior Program Lead you will play a ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...or equivalent experience. * 5+ years of experience in technical program management, preferably in consumer facing… more
- Coinbase (Richmond, VA)
- …globally--across Consumer and Compliance operations. We're seeking a data-driven, operationally minded Senior Manager, CX Consumer Analytics to lead a team of ... skills with the ability to distill complex technical concepts for non- technical stakeholders. * Familiarity with CX operational domains (contact centers,… more
- Coinbase (Richmond, VA)
- …we look for in you (ie. job requirements):* * 7+ years of technical program management experience in technology-first environments, with direct engagement in ... across cloud, networking, storage, and compute platforms, driving highly technical and cross-functional outcomes * Partner cross-functionally with engineering,… more
- Bristol Myers Squibb (Norfolk, VA)
- …lives. Read more: careers.bms.com/working-with-us . **Job Pos ting Title :** Senior Therapeutic Area Specialist, C ardiovascular Community - Norfolk, VA ... HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with label, leveraging… more
- Coinbase (Richmond, VA)
- …business impact. *What you'll be doing (ie. job duties): This role combines technical expertise with business impact, whether it's building robust data pipelines or ... of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect...data modeling initiatives: *Architect our core data models. Provide technical leadership while guiding a team of expert modelers,… more
- Steampunk (Mclean, VA)
- …law. Steampunk_ _participates_ _in the E-Verify program ._ Refer a Friend (https://careers-steampunk.icims.com/jobs/6757/ senior ... **Overview** As a ** Senior Service Designer,** you will be responsible for...tools and trend to enhance the overall customer experience ( CX ) to engage and inspire people seeking lawful immigration.… more
- Qualtrics (Reston, VA)
- …5,000 people across the globe who think that's work worth doing **Technology Consultant - CX - XM Discover** **Why We Have This Role** XM Discover provides a deep ... key use cases and determine how they influence the technical requirements. + Design the technical solution...events, team outings, and happy hours + Qualtrics Experience Program - $1,800 for an experience of your choosing… more
- Pacific Program Management (Arlington, VA)
- …for mission critical data center projects, ensuring alignment with technical specifications, schedule requirements, and financial performance goals. Provides ... directly with clients, ensuring continuous communication and alignment with program goals. Analyzes performance metrics to recommend operational improvements and… more
- Amazon (Arlington, VA)
- …trust forums, writing opinion papers to discuss Hotly Debated Topics within the product or CX to senior leaders - including VPs and SVPs - and ensuring what ... knowledge sharing, and mentorship. Basic Qualifications - 5+ years of technical product or program management experience - Experience owning/driving… more
- Concentrix (Richmond, VA)
- …new client relationships from qualification to close. - Demonstrates a strong understanding of CX Operations and the tech-led solutions that innovate CX at B2B ... needs, with a targeted enterprise prospect, including but not limited to, IT, CX , Operations, HR, Finance and Procurement. - Provides effective and clear leadership… more
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