- Teleperformance USA (VA)
- …the sky is the limit!** **Purpose** **Develop, implement,** **assess** **and improve day-to-day operations of inbound call centers** **in order to** **meet and ... **Category :** **Client Operations ** **About TP** **TP is a global, digital...duties and assignments as** **required** **and as assigned by supervisor or other management** + **Ensure all policies and… more
- CVS Health (Richmond, VA)
- …**Required Qualifications** - Demonstrated leadership abilities. - Experience with inbound call center operations . **Preferred Qualifications** - 2 ... - Develops, motivates, evaluates and coaches staff on work procedures, proper call handling and teamwork delivering excellent customer service. Is visible and… more
- Zeiders Enterprises, Inc (Woodbridge, VA)
- …employee schedules to ensure coverage of service delivery requirements. + Monitor real-time call center operations and proactively adjust staffing based on ... Description Job Title: Remote Contact Center Supervisor Zeiders is an industry... operations and workflow disruptions. + Manage daily operations of team within call center… more
- Ryder System (Richmond, VA)
- …organized professional with management experience who can ensure the most efficient call center operations while maintaining customer satisfaction. Ensure ... mentorship, guidance, support, and performance feedback to direct reports (Tier 1 Call Center Representatives and Tier 2 Functional Specialist). Ensure contact… more
- Modivcare (Norton, VA)
- …may be the right fit for you! Modivcare is looking for an experienced Contact Center Supervisor to join our team. In this role, you are responsible for ... overseeing day-to-day operations , leading, and guiding a team of representatives to...operating efficiencies, and staff development. + Recommends and initiates call center process and policy improvements. +… more
- CenterWell (Richmond, VA)
- …Qualifications** + Minimum two, (2) years of leadership experience in a call center , healthcare and/or pharmacy environment, including hiring, training, coaching ... caring community and help us put health first** The Supervisor is responsible for overseeing a team of Humana...technical difficulties in a remote environment. + Proficient in call center systems, reporting tools, etc. +… more
- Old Dominion University (Norfolk, VA)
- …Job Full Time EEO Category H Service/Maintenance Job Description The Transportation Supervisor supports the daily operations , scheduling, and maintenance of the ... Supervisor is responsible for: Supervising and coordinating transit operations including fixed route, on-demand, ADA , and Special Event Transportation… more
- Cardinal Health (Richmond, VA)
- …preferred + 2-3 years proven experience in a leadership position within a call center preferred, exposure to customer service + Strong communication and ... life-changing therapies to patients who need them-faster.** **_Job Summary_** The Supervisor , Access and Patient Support will oversee program staff performing… more
- AECOM (Virginia Beach, VA)
- …(internal customers) and Customers. + Ability to work alternate work schedules and on- call duties at a 24/7/365 operation center ; Schedules are dictated by ... **Job Description** **AECOM** is seeking an experienced, creative, and highly talented SSP Supervisor in the Virginia Beach region. This position will be a direct… more
- TTEC (Richmond, VA)
- …Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly + Call center experience + Have an active Resident State Insurance License ... a Typical Day, You'll + Achieve training completion goals + Manage day-to-day operations , processes, and reporting + Improve the key success metrics associated with… more
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