- Acosta Group (Sterling, VA)
- …sales and building strong customer relationships? Join our team as a Senior Customer Manager , where you'll play a key role in delivering our clients' ... and increase volume. **What We're Looking For:** + Proven experience in sales, account management, or customer ...Proven experience in sales, account management, or customer development-preferably in the CPG or retail industry. +… more
- Amazon (Arlington, VA)
- …on how to improve business input metrics that drive growth and improve end customer experience . Identify what is hindering growth, develop solutions, and test ... Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer … more
- KBR (Mclean, VA)
- …a US Citizen + Certified Customer Service Manager (CCSM); Customer Service Excellence Certification + Demonstrated management experience , ideally in a ... Title: Customer Service Manager Title: Customer...Qualifications Required: + Clearance Requirement: TS/SCI + 4 years' experience in management role overseeing customer service… more
- Sharecare (Richmond, VA)
- …delivery by the entire team to drive contractual outcomes and positive customer experience . + Evaluates and communicates overall team performance expectations ... Description:** **Job Summary:** Under the direction of the Sr Manager of Customer Service, the Customer...Flexible **Qualifications:** + Minimum of 2 years Call Center Customer Service experience + College degree or… more
- Chenega Corporation (Arlington, VA)
- …issues to completion from customers and internal stakeholders to improve the overall customer experience . + Set and maintain expectations with the customer ... **Req ID:** 36861 **Summary** ** Customer Relations Manager ** **Alexandria, VA** Are...and reporting tools to monitor team KPIs and meet customer experience and SLA objectives. + Measure… more
- IBM (Richmond, VA)
- **Introduction** Introduction: A Customer Success Manager (CSM) career in IBM means a career where you're helping clients fully realize the value of their ... world around you. **Your role and responsibilities** Your roles & responsibilities: A Customer Success Manager opportunity at IBM might be different from what… more
- IAP Worldwide Services, Inc (Mclean, VA)
- Position contingent upon contract award As the Customer Service Manager , you will be responsible for providing customer service support, scheduling, ... oversight of the key management and control | The Customer Service Manager , or their approved designees,...Communications, Public Relations, or related field | 4 years' experience in Management role overseeing customer service… more
- Amazon (Herndon, VA)
- …product, and engineering teams To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... ? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join...proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience … more
- Amazon (Arlington, VA)
- …and changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... mission ? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join...we can't achieve. Basic Qualifications * 5+ years of experience driving customer initiatives including 3+ years… more
- Dodge Construction Network (Richmond, VA)
- …**l** .The Customer Success Managersupports the end-to-end customer experience through proactive outreach and solution-oriented approaches ... Customer Success Manager Location: Remote, United...data, best practices, and insights to customers to improvethe customer experience andretention. This is a full-time… more
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