- Travelers Insurance Company (Richmond, VA)
- … working with financial linkage models and Bayesian models is a plus. + Familiarity with customer experience domain and survey data is a plus. **What is a Must ... complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our… more
- Coinbase (Richmond, VA)
- …autonomy and accountability, we expect you to have the following skills: * * Customer Support Data Experience : *Familiarity with data elements and processes ... and alignment. Attendance is expected and fully supported. The CX Analytics Engineering team bridges the gap between data...supporting successful Customer Support initiatives, including employee performance monitoring, workforce/staffing inputs,… more
- Coinbase (Richmond, VA)
- …of Coinbase's Enterprise Applications and Architecture org, responsible for building the customer experience platforms that streamlines the customer service ... and applications that improve the efficiency and effectiveness of CX agents. This helps resolve customer issues...customer satisfaction levels and a better overall compliant experience for our customers. * *Role*- You will be… more
- M. C. Dean (Richmond, VA)
- …and reviewing electrical deliverables + Prepares and reviews simple electrical sketches, CX plans, and data sheets + Performs simple routine electrical calculations ... codes and standards + Good communications skills + Willing to travel to customer sites periodically Qualifications + Bachelor's degree in engineering with 2+ years… more
- Bristol Myers Squibb (Virginia Beach, VA)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by...building and maintaining strong credibility with key customers, office staff , and others in the customer influence… more
- Bristol Myers Squibb (Norfolk, VA)
- …patients . To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx )...building and maintaining strong credibility with key customers, office staff , and others in the customer influence… more
- Concentrix (Richmond, VA)
- …for our staff and our clients. Concentrix is a global leader in customer experience solutions and technology, improving business performance for some of the ... clients worldwide. Our vision is to be the greatest customer engagement services company in the world, rich in...sales hunter (B2B sales) and individual contributor. - Demonstrated experience in the CX tech and/or BPO… more
- Mass Markets (VA)
- …to resolve support issues, sell new products and services, and ensure a best-in-class customer experience . In addition to being the best in the business when ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- Mass Markets (VA)
- …resolve support issues, sell new products and services, and ensure a best-in-class customer experience . In addition to providing exceptional service, you will ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- Mass Markets (VA)
- …each week across the country to resolve support issues and ensure a best-in-class customer experience . You will need to be confident, fully engaged, a team ... needs, and resolve customer issues + Escalate customer issues to the appropriate staff and...Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer … more
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