- The Hertz Corporation (Richmond, VA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex...starting salary for this role is $100K, commensurate with experience . **What You'll Do:** + Lead initiatives… more
- Ralliant (Richmond, VA)
- …digital experiences that scale across brands and platforms? We're looking for a **Digital Customer Experience Architect** to lead the design and integration ... Architect and integrate digital platforms across Ecommerce, ERP, CRM, PIM, CMS, and customer data systems. + Lead the front-end evolution of BigCommerce Catalyst… more
- Coinbase (Richmond, VA)
- …organization, operating at the intersection of product and support to transform the customer experience . We're hiring a Program Manager, Coinbase One, to evolve ... You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One Card, and Account...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- Woodforest National Bank (Harrisonburg, VA)
- …greeting, engaging, and developing relationships with retail partners and customers. * Embrace and lead a technology driven customer experience . * Lead , ... * Recruit, train, retain and motivate staff to ensureprofitability, sales, customer experience , compliance, and growth objectives for assigned branches… more
- Woodforest National Bank (Newport News, VA)
- …customers, community members, and retail partners. * Embrace and leads a technology driven customer experience . * Lead , partner and execute a community ... loans through inside and outside business calling. * Enhance customer experience and the reputation of the...Work Status: . Full-Time. Supervisory Responsibility: . Mentor or lead a team of more junior staff but does… more
- Leaffilter (Ashland, VA)
- …industry. + Experience in customer service and/or sales. + Experience in lead generation, experiential marketing, and/or field canvassing. + ... assigned territory. + Manage a multi-team territory to generate customer lead generation. + Recruit, hire, train,...KPIs. + Performs other duties as assigned by supervisor. Experience and Minimum Qualifications: + High school diploma or… more
- TTEC (Portsmouth, VA)
- Your potential has a place here with TTEC's award-winning employment experience . As a ** Lead Customer Service Representative working onsite** , you'll be a ... You'll report to the Team Leader. You'll contribute to the success of the customer experience and the overall success of the team. **About TTEC** Our business is… more
- Qualtrics (Reston, VA)
- …client account strategy + Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty ... to deliver actionable, scalable recommendations that improve the end to end customer experience for customers + Develop critical customer relationship and… more
- Qualtrics (Reston, VA)
- …client account strategy + Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty ... to deliver actionable, scalable recommendations that improve the end to end customer experience for customers + Develop critical customer relationship and… more
- Under Armour, Inc. (Williamsburg, VA)
- …footwear sales by providing the customer with an exceptional shopping experience . The Lead Associate, Footwear maximizes footwear sales by delivering ... count on our Lead Associate, Footwear to:** + Provide an exceptional customer service experience that is unique to Under Armour + Bring out the best in each… more