- Michaels (Richmond, VA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - RICHMOND-WHITE OAK, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Coinbase (Richmond, VA)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture,...a reasonable accommodation because of a disability for any part of the employment process, please contact us at… more
- The Hertz Corporation (Richmond, VA)
- We are seeking a Customer Experience Manager to...invest in their work every day represent a significant part of our culture - and our success and ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Capital One (Richmond, VA)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... functionality expected by small business and commercial entities. As part of the Strategic Customer Development team,...seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where… more
- PNC (VA)
- …service partners as well as external stakeholders (including key vendors) throughout the experience lifecycle. As part of the first line of defense, supports ... serve. We are all united in delivering the best experience for our customers. We work together each day...the company's success. As a Digital Product Management Group Manager within PNC's Retail Lending organization, you will be… more
- Capital One (Mclean, VA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Leadership: Represent the company externally and contribute to industry best practices. + Customer -Centric Focus: Be part of a team dedicated to empowering… more
- American Airlines (Washington, VA)
- …love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience , knowledge, and network within ... creating a safe, reliable operation while delivering an exceptional customer experience . + Also, being energized by...sense of pride and satisfaction as you do your part to keep the largest airline in the world… more
- Amazon (Arlington, VA)
- …cloud computing easier and more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is to ensure the ... searching for a passionate, driven, and talented technical program manager to plan customer capacity within our...with the ability to drive significant impact on the customer experience as well as the business.… more
- Capital One (Richmond, VA)
- Senior Manager , Know Your Customer (KYC) Advisory Governance The Senior Manager , Know Your Customer (KYC) Advisory Governance performs a key risk ... Certified Anti-Money Laundering Specialist (CAMS) or Certified Regulatory Compliance Manager (CRCM) certification + 2+ years of experience...pay at the time of this posting. Salaries for part -time roles will be prorated based upon the agreed… more
- Oracle (Richmond, VA)
- …satisfaction, service level attainment and incremental revenue growth. The Customer Success Manager oversees customer experience through the customer ... **Job Description** The Oracle Health Customer Success Manager is responsible for... accounts with a focus on continuous improvements to customer utilization and experience , facilitating contract renewals,… more