• Customer Experience Team…

    Ledbury, Inc (Richmond, VA)
    …departments to create an exceptional brand experience . The Role + Lead the Customer Experience team , using a customer -first mentality by developing ... Ledbury is looking for a driven self-starter to lead our Customer Experience and Operations Team . Your background in sales management has equipped you to… more
    Ledbury, Inc (08/03/25)
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  • Senior Project Manager , Product Operations…

    Capital One (Mclean, VA)
    Senior Project Manager , Product Operations - Customer Support Experience **Senior Project Manager , Product Operations - Customer Support ... Experience ** As a Senior Project Manager of Product Management at Capital One, you will... team in Enterprise Data is reimagining the customer support experience for our internal customers… more
    Capital One (08/29/25)
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  • Customer Solutions Manager , 4th…

    Amazon (Arlington, VA)
    …prospect to workload in progress. * Participate in and support DoD account manager customer engagements focused on moving from first-call to active ... team subject matter experts to remove obstacles, solve customer problems, and facilitate mission workload transformation. The ideal...teams to solve problems and implement new solutions. The Customer Solutions Manager will interact with a… more
    Amazon (09/06/25)
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  • Technical Program Manager , Amazon Q…

    Amazon (Arlington, VA)
    …initiatives that span delivery, product, and GTM teams to improve overall customer experience * Influence product roadmaps based on insights from ... Description We're seeking aTechnical Program Manager to join our Amazon Web Services Generative...emerging Generative and Agentic AI technologies to radically change customer 's experience in seeding and scaling our… more
    Amazon (07/29/25)
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  • Manager , Customer Experience…

    CARMAX (Richmond, VA)
    …Virginia, 23220 CarMax, the way your career should be! **ABOUT THIS JOB** The Manager of Customer Experience Strategy supports CarMax's brand experience ... and report on key milestones + Support measurement and interpretation of customer experience impact **Cross-Functional and Team Leadership** +… more
    CARMAX (09/02/25)
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  • Product and Customer Insights…

    Amazon (Arlington, VA)
    …record of delivering results in a fast-paced, highly ambiguous work environment About the team Customer Experience and Business Trends (CXBT) is an ... experienced, talented, and highly motivated individual to join our Customer Experience Strategy team in... team in Arlington. As a Product and Customer Insights Manager , you will own and… more
    Amazon (07/16/25)
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  • Customer Experience Manager…

    Michaels (Richmond, VA)
    …the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate ... Store - RICHMOND-BROAD, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
    Michaels (09/07/25)
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  • WGL- Manager , Customer…

    AltaGas (Springfield, VA)
    **Job Description** Position Summary The Manager , Customer Experience (CX) reports to the Director, Customer Experience and will lead the execution ... cross-functional collaboration to address pain points and elevate the customer experience . You will guide the development...artifacts like empathy maps, pain point heatmaps, and future-state experience visualizations. + Serve as the CX team… more
    AltaGas (09/03/25)
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  • Sr. Product Manager - Tech, Customer…

    Amazon (Arlington, VA)
    …the organization to advance agentic AI adoption and implementation best practices. About the team Customer Experience and Business Trends (CXBT) is an ... and Business Trends is seeking a Sr. Product Manager - Technical specializing in agentic solutions to transform...dedicated to deeply understanding and improving customer experience , globally. We are a team of… more
    Amazon (08/14/25)
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  • Manager Customer Experience

    The Hertz Corporation (Richmond, VA)
    We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex...You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our… more
    The Hertz Corporation (08/23/25)
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