- Nelnet (Richmond, VA)
- …people where they live, learn and work. We are seeking a highly motivated and experienced Customer Experience Technical Support Manager to serve as the ... ** ** EXPERIENCE :** **Minimum 5+ years of proven experience in technical support , customer success, or client-facing technical roles** **3+ years… more
- General Dynamics Information Technology (Chantilly, VA)
- …**Job Family:** IT Infrastructure and Operations **Skills:** Customer Service,System Administration, Technical Support ** Experience :** 5 + years of ... + Demonstrated experience in customer service + Demonstrated experience in technical support service + Demonstrated experience in system… more
- Palo Alto Networks (Reston, VA)
- …diverse cross-functional teams with open communication + Previous experience in a customer -facing technical support role ( Support Engineer) - ... equivalent military experience required **The Team** Our technical support team is critical to our...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more
- Mass Markets (VA)
- …customers Preferred (Not Required) + One (1) year of experience in customer service, technical support , inside sales, back-office, chat, or ... a trusted partner in the industry. This position supports customer service, technical support , and...sell new products and services, and ensure a best-in-class customer experience . In addition to providing exceptional… more
- Mass Markets (VA)
- …customers Preferred (Not Required) + One (1) year of experience in customer service, technical support , inside sales, back-office, chat, or ... of customers each week across the country to resolve support issues, sell new products and services, and ensure...sell new products and services, and ensure a best-in-class customer experience . In addition to being the… more
- Rocket Software (Richmond, VA)
- …**Qualifications:** + At least 4 to 8 years of customer facing experience (database admin, technical support , etc.) working with Enterprise Content ... Experience deploying cloud server environments and applications, ideally with experience using Kubernetes + Previous customer facing consulting experience… more
- Mass Markets (VA)
- …across the country to resolve support issues and ensure a best-in-class customer experience . In addition to providing exceptional service, you will need to ... (Not Required) + One (1) year of experience in customer service or Tier II, technical support + CompTIA IT certification COMPENSATION DETAILS WANT AN… more
- Two95 International Inc. (Richmond, VA)
- …PowerPoint, and VISIO. * Knowledge of business process development and improvement. * Previous experience in external customer -facing technical support . ... Job Title: Technical Writer Location: Richmond, VA Duration: 6 month...to effectively communicate both orally and in writing * Experience developing process flows, methods and procedures, functional requirement… more
- Mass Markets (VA)
- …. While prior contact center experience isn't required, experience in customer service, technical support , inside sales, or back-office support ... (Not Required) + One (1) year of experience in customer service, technical support , inside sales, back-office, chat, or administrative support… more
- Microsoft Corporation (Arlington, VA)
- …(AI), or related field AND 4+ years experience in technology industry, cloud, technical support , and/or customer experience engineering OR equivalent ... technical problems? Do you take pride in enhancing customer experience through innovation? If the answer...you are the primary engineering contact accountable for your customer 's support experience on Azure.… more
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