• Customer KPI / Data…

    CGI Technologies and Solutions, Inc. (Fairfax, VA)
    ** Customer KPI / Data Metrics and Competitive Intelligence Consultant** **Category:** Business Consulting, Strategy and Digital Transformation **Main ... with interesting and strategic work. CGI is Seeking an Customer KPI / Data Metrics and Competitive Intelligence Analyst for its IP solutions team.… more
    CGI Technologies and Solutions, Inc. (07/31/25)
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  • Technical Program Manager, Amazon Q…

    Amazon (Arlington, VA)
    …to identify emerging needs and trends in enterprise AI adoption * Analyze implementation data , customer feedback, and success metrics to continuously improve ... the next 1-2 years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent execution patterns and… more
    Amazon (07/29/25)
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  • Finance Customer Contact Center Specialist

    CoStar Realty Information, Inc. (Richmond, VA)
    …and ability to troubleshoot + Proven success in meeting or exceedingperformance metrics or key performance indicators ( KPI ) + Experience communicating with ... Finance Customer Contact Center Specialist Job Description **CoStar Group...company CRM tools to obtain and evaluate all relevant data to handle, process and trouble-shoot requirements. Proficiency in… more
    CoStar Realty Information, Inc. (06/18/25)
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  • FOC Technical Specialist, Facilities Operations…

    Amazon (Herndon, VA)
    …deep dives customer impacting events, locates systemic infrastructure issues using data driven analysis to drive solutions and serves as a subject matter expert ... Description At Amazon, we're working to be the most customer -centric company on earth! Amazon is a place where...online, this is the job for you. The AWS Data Center Community (DCC) organization is looking for an… more
    Amazon (07/31/25)
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  • Performance Management Analyst

    CACI International (Sterling, VA)
    …Assist with the establishment of performance goals for the development of SLA and KPI metrics , graphs, trends, and analysis to be presented at Governance Forums ... in communicating and strategically working across the program and customer ecosystem to standardize service delivery metrics ,... analysis of ITIL processes + Knowledge of analyzing data , metrics , and associated results and communicate… more
    CACI International (07/24/25)
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  • Reporting Analyst III

    City National Bank (Richmond, VA)
    …and executive review documents that will drive business outcomes. * Monitor existing KPI metrics , developing new metrics , identity correlations and root ... include developing and tracking of key statistical information and performance metrics , organizing and presenting data to management and managing… more
    City National Bank (07/15/25)
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  • Principal Product Manager Tech, Tech Sourcing

    Amazon (Arlington, VA)
    …BI teams to define and deliver solutions. - Collection of VoC (Voice of the customer data ) through usability studies, surveys, focus groups and 1:1 interviews - ... initiatives to define the long-term strategy and vision to meet emerging customer needs. You will handle complex product development and business management… more
    Amazon (05/23/25)
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  • LPN - Clinical Manager

    ChenMed (Richmond, VA)
    …Ensures key performance targets are met, including but not limited to: Key Performance Metrics ( KPI ) metrics , wait times, patient experience and staff ... Center Clinical Manager demonstrates thorough knowledge and proficiency in healthcare data analytics, clinical protocols and leadership to ensure the center's… more
    ChenMed (06/10/25)
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  • Program Manager

    Pearl Interactive Network (Richmond, VA)
    …and ensure all program and project implementations are performing to established SLA's and KPI 's. + Review and finalize the policies and procedures, as well as the ... Accountable for post program/project performances including staffing levels, SOW compliance, SLA's, KPI 's, and fiscal position (P&L). + Review monthly invoicing and … more
    Pearl Interactive Network (07/21/25)
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  • (USA) Manager II, Quality Engineer - Supply Chain

    Walmart (Mount Crawford, VA)
    …with the creation of area Quality loss profile analysis and performance metrics Develops gap analysis to support WPS integration Leads Qualityrelated savings ... Supports Department Managers with WPS programs projects associate engagement and KPI improvements within process area Delivers expected functional area results… more
    Walmart (06/26/25)
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