• Customer Service Advocate

    Disabled Veteran Solutions (VA)
    …Hello, superstar! Disabled Veteran Solutions (DVS) is looking for a stellar Customer Advocate to join our Customer Service Division. At DVS, you're not ... to making a difference . The Mission As a Customer Advocate , you'll be a healthcare hero...social work, behavioral health, or similar fields * A customer service ninja with amazing problem-solving skills… more
    Disabled Veteran Solutions (09/06/25)
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  • Health Advocate

    Somatus (Mclean, VA)
    …with members via daily outbound and inbound calls + Provides excellent customer service + Medical appointment scheduling assistance Qualifications Required ... using a scheduling tool. This role is a fully remote position. Responsibilities + Accurately manages multiple technology systems...in English and Spanish + 1+ years of telephonic customer service experience + Previous CKD (Chronic… more
    Somatus (10/01/25)
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  • Program Manager - Remote /DataCenter

    Kelly Services (Fredericksburg, VA)
    **Job Posting: Remote Program Manager - New Product Development (Technical Focus)** **Location:** Remote **Employment Type:** Full-Time **About Us:** We are a ... cutting-edge products to market with a focus on quality, safety, and customer satisfaction. **Position Overview:** We are seeking a driven and experienced Program… more
    Kelly Services (09/30/25)
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  • Business Relationship Manager ( Remote )

    CareFirst (Reston, VA)
    …etc. + Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations ... interface with business areas as a trusted advisor and advocate of Information Technology capabilities. This individual will serve...Must be able to effectively communicate and provide positive customer service to every internal and external… more
    CareFirst (09/26/25)
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  • Care Manager, Registered Nurse- Remote

    Sharecare (Richmond, VA)
    …and presentation skills. + Ability to effectively communicate and provide positive customer service to internal and external customers, meeting the expectations ... changing priorities, deadlines, and workloads. + Success with engaging members. Outstanding customer service skills and ability to adapt approach to various… more
    Sharecare (08/28/25)
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  • Senior Customer Success Technical Architect

    Confluent (Richmond, VA)
    …streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice of ... Remote , United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $181.8K - $213.7K *… more
    Confluent (09/17/25)
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  • Customer Success Technical Architect-…

    Confluent (Richmond, VA)
    …build state-of-the-art data streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical ... **Location:** Remote , United States **Employment Type:** FullTime **Location Type:**... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
    Confluent (10/02/25)
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  • Strategic Customer Success Manager - Public…

    Confluent (Richmond, VA)
    …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... **Location:** Remote , United States **Employment Type:** FullTime **Location Type:**...of Confluent + Work across the organization as the customer 's champion to advocate for their needs… more
    Confluent (10/02/25)
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  • Senior Operations Service Manager - Public…

    Lumen (Richmond, VA)
    …and identifying areas for service improvement opportunities. + Serves as customer advocate , technical resource, and Subject Matter Expert for internal ... to named elite customers by serving as the critical customer advocate and liaison for strategic enterprise...to assist operational and Sales teams in setting proper customer expectations based on defined service level… more
    Lumen (10/03/25)
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  • Customer Success Manager (TS/SCI Clearance…

    ServiceNow, Inc. (Vienna, VA)
    …work better for everyone. **What you get to do in this role:** The role of the Customer Success Advocate is to act as an advocate for our customers. You ... to help customers achieve their goals. + Oversee the customer outcomes engagement for customers in your portfolio, understanding...of work with flexibility and trust. Work personas (flexible, remote , or required in office) are categories that are… more
    ServiceNow, Inc. (09/30/25)
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