- Sharecare (Richmond, VA)
- …+ Occupational Therapist Aide + Medical Coder + Dental Assistant + Experience in customer service in a healthcare contact center, provider office, or healthcare ... institution + Experience in successful resolution of high level/sensitive customer service issues. Sharecare and its subsidiaries are Equal Opportunity Employers… more
- Confluent (Richmond, VA)
- …role you'll partner with Account Executives to be the key technical advisor in service of the customer . You'll be instrumental in surfacing the customers' stated ... **Location:** Remote , United States **Employment Type:** FullTime **Location Type:**...and Engineering teams, and serve as a key Product advocate across the Customer , Partner and Industry… more
- SitusAMC (Richmond, VA)
- …using a quality method + Ability to properly balance the need to provide excellent customer service with the need to always maintain profitability within the ... Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every...technologies and the potential application on projects + Meet service level expectations and exceed them when appropriate to… more
- Prime Therapeutics (Richmond, VA)
- …management experience with client-facing experience, including but not limited to customer service , technical presales, client solution implementation, and/or ... make. **Job Posting Title** Director of Technical Sales Support and Implementations - Remote **Job Description** We are seeking a dynamic and strategic IT leader… more
- SitusAMC (Richmond, VA)
- …growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but ... and resilience. + **Operational Excellence:** Deliver solutions in high-pressure, multi- customer environments, addressing complex needs with speed and precision. +… more
- Sharecare (Richmond, VA)
- …and presentation skills. + Ability to effectively communicate and provide positive customer service to internal and external customers, meeting the expectations ... changing priorities, deadlines, and workloads. + Success with engaging members. Outstanding customer service skills and ability to adapt approach to various… more
- Confluent (Richmond, VA)
- …streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice of ... Remote , United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $220.2K - $258.8K *… more
- GE Aerospace (Charlottesville, VA)
- …: Proven ability to manage customer relationships and drive success. + ** Customer service mindset** : Passion for delivering exceptional customer ... **Job Description Summary** As a Customer Success Manager (CSM), you will be an...our airline accounts using GE Aerospace's Software as a Service products. In this role, you will support multiple… more
- Wolters Kluwer (Richmond, VA)
- …interaction frequency. + Engaging with customer support and product management as a customer advocate to ensure speedy resolution of customer issues. + ... Act as a domain SME, product SME, and customer advocate to achieve quick customer...efforts between clients and internal teams to ensure seamless service delivery. + Regularly assess customer satisfaction… more
- Coinbase (Richmond, VA)
- …product adoption. * Minimum of 2+ year of relevant experience in a financial services customer service or support role in a fast paced environment. * Advanced ... place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation... issues at the root cause. * Represent and advocate for the customer across organizations to… more
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