- Piedmont Airlines (Lynchburg, VA)
- …Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department. The primary ... aircraft. The successful candidate will be able to successfully complete the Customer Service Agent training course, be able to lift seventy (70)… more
- Concentrix (Richmond, VA)
- …calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... policies while meeting performance goals. + Respond to inbound customer and agent inquiries related to policy...+ Fluency in Spanish + 1 + years of customer service and 6 months sales experience… more
- Capital One (Mclean, VA)
- …our internal agent -facing products that enable us to provide excellent service to customers, and be asked to coordinate between stakeholders, engineering, and ... Senior Associate, Product Management: Velocity Black Agent Tools Product Management at Capital One is...while mitigating product risks + Transformational Leadership - Leads cross functional teams to solve customer problems… more
- Omni Hotels (Hot Springs, VA)
- …+ Book and confirm appointments + Greet guests + Provide Tours Qualifications + Customer service experience is highly preferred. + High school diploma or ... your perfect match. Job Description The Lead Spa Desk Agent is responsible for the guest experience in the...in accordance with Omni Hotel & Resorts Moments of Service . + Up-sell, cross -sell, and pre-sell services… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... requires exceptional expertise in deep learning, large language models, and AI agent architectures to help build our industry-leading Agentic AI portfolio (models,… more
- Humana (Richmond, VA)
- …their journey. This leader will ensure that customer growth initiatives, customer lifecycle success, and agent operational needs are prioritized and ... Partner with Engineering and Operations to define the vision for both customer -facing and agent -facing solutions, ensuring seamless integration and process… more
- Steampunk (Mclean, VA)
- **Overview** **Design. Disrupt. Repeat.** Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is the ... design makes for an excellent one. **Contributions** **Contributions** As a ** Service D** **esigner** , you willbe responsible forguiding government clients through… more
- Capital One (Chesapeake, VA)
- …Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Location Requirements** ... satellite services are prohibited and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on VPN must be at… more
- Steampunk (Mclean, VA)
- **Overview** Design. **Disrupt. Repeat.** Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is the ... design makes for an excellent one. **Contributions** **Contributions** As a ** Service Designer** , you will be responsible for guiding government clients… more
- Steampunk (Mclean, VA)
- …Public Trust Clearance** + 3+ years of experience in human centered design, service design, and/or customer experience design, translating user needs into ... **Overview** As a ** Service Designer,** you will be responsible for guiding...and technology tools and trend to enhance the overall customer experience (CX) to engage and inspire people seeking… more