• Customer Service Analyst

    Pearson (Richmond, VA)
    **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson ... employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,… more
    Pearson (10/02/25)
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  • Customer Service Representative/Case…

    Amentum (Springfield, VA)
    …applicant information updates to include uploading documents, responding to inquiries and customer service tickets. + Maintain communication with customers and ... **Case Management Support Analyst I** Amentum is a leading provider of...role from home/office while staying on task. + Perform customer service tasks (eg, answering telephone calls,… more
    Amentum (08/08/25)
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  • Customer Service Specialist…

    ASM Research, An Accenture Federal Services Company (Richmond, VA)
    …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... + High School Diploma or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job Specific Skills** + Excellent customer … more
    ASM Research, An Accenture Federal Services Company (07/20/25)
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  • Bilingual Service Desk Analyst…

    CAI (Richmond, VA)
    …solve requests. **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 ... Bilingual Service Desk Analyst (German/English) **Req number:**...Desk support to our customers applying technical knowledge and customer service skills via phone, email, or… more
    CAI (09/20/25)
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  • Customer Support Analyst

    E-volve Technology Systems, Inc. (Reston, VA)
    Customer Support Analyst Reston, VA 20190...Ability to thrive in a fast-paced environment + Exceptional customer service skills with the ability to ... Support Required Position Description: E-volve Technology Systems, Inc. is hiring a Customer Support Analyst to work in support of a federal help desk operations… more
    E-volve Technology Systems, Inc. (07/24/25)
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  • Customer Support Analyst

    SAIC (Quantico, VA)
    …DCSA mission under a single IT environment (ie, One IT). **Job Description** + Supports customer service requests and IT service delivery within the IT ... Combatant Commands Business Group of SAIC is seeking a ** Customer Support Analyst (Quantico, VA)** to support...satisfaction benchmarks and metrics. + Provides weekly, monthly, and customer service ad-hoc reports. + Executes change… more
    SAIC (08/07/25)
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  • Service Desk Analyst

    MPR Associates (Alexandria, VA)
    …in their approach to troubleshooting and decision making with an emphasis on superior customer service . + Proficient with Microsoft Windows 10 and Office 365. + ... engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking a unique,… more
    MPR Associates (09/08/25)
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  • Customer Relationship Manager / Budget…

    SHINE Systems & Technologies (Reston, VA)
    … Desk support. + Ability to work in a fast-paced environment. + Outstanding customer service skills with the ability to multi-task + Outstanding communication ... SHINE Systems is hiring a Customer Relationship Manager (CRM) with Budget Analyst and/or Acquisition experience to work in support of a financial and acquisition… more
    SHINE Systems & Technologies (10/03/25)
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  • Principal Customer & Marketing Insights…

    Prime Therapeutics (Richmond, VA)
    …It fuels our passion and drives every decision we make. **Job Posting Title** Principal Customer & Marketing Insights Analyst (Voice of Customer ) - Remote ... Description** The Principal Customer & Marketing Insights Analyst is a subject matter expert (SME) who consults...collaboratively to provide the highest quality of care and service to our members. If you are looking to… more
    Prime Therapeutics (10/01/25)
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  • Senior Analyst , Brand Analytics…

    Hilton (Mclean, VA)
    …during the application process\. **Job:** _Data and Analytics_ **Title:** _Senior Analyst , Brand Analytics & Customer Research_ **Location:** _null_ ... across Hilton\! The team ensures that Hilton's strategy and customer experience are informed by data and customer...to guide progress towards Hilton's goals\. As a Senior Analyst , Brand Analytics _,_ you will support Hilton's Customers,… more
    Hilton (09/10/25)
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