- Wells Fargo (Roanoke, VA)
- …Fargo is seeking an innovative and influential leader to join our team as a Customer Service Director within Unsecured Lending Operations (ULO) Credit Card ... Customer Service . This role will be responsible for leading ~450...and professionals, with focus on delivering end to end customer service for cross functional stakeholders and… more
- Capital One (Richmond, VA)
- Senior Director , Customer Support Leader (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can ... question the status quo. As a Capital One Senior Director of Customer Support, you'll have the...executive role demands a deep understanding of system architecture, service delivery, and customer experience. The successful… more
- Capital One (Mclean, VA)
- Director , Product Management - Customer Core and Identity Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Verint Systems, Inc. (Richmond, VA)
- …business outcomes for executive audiences. + Ability to effectively and successfully handle customer service issues and conflict situations + Ability to learn ... Learn more at www.verint.com . **Overview of Job Function:** Verint's Strategic Customer Engagement Director focuses on building long-term, mutually beneficial… more
- Capital One (Mclean, VA)
- Senior Director , Product Management - Customer Core and Identity Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... Director of Product Management role for Capital One's Customer platform, a vital part of our Enterprise Product...for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.… more
- PingWind INC (Annandale, VA)
- Senior Director of VA Customer Engagement WFH Flexible * Annandale, VA (http://maps.google.com/maps?q=Annandale+VA+USA) Description Pingwind is looking for a ... Senior Director of VA Customer Engagement. Responsibilities +...and continuous improvement. PingWind is a VA CVE certified Service -Disabled Veteran-Owned Small Business (SDVOSB) with offices in Washington… more
- Healthcare Services Group, Inc. (Woodlawn, VA)
- Overview Role: Food Service Director / Dining Services Director / Dining Services Manager / Dining Account Manager / Dining Services Department Manager Join ... Healthcare Services Group (HCSG) as a Food Service Director , leading the dining department at...high food quality standards, inventory management, food safety, and customer service . This role requires adherence to… more
- SHRM (Alexandria, VA)
- …and their families globally. **Summary** We are seeking an experienced and innovative Director of Market Research & Customer Insights to lead our enterprise ... professionals to CHROs to strategic enterprise clients. **Responsibilities** **Voice of the Customer (VOC) & Member Insight Programs** + Build and manage a… more
- Lumen (Richmond, VA)
- …us as we digitally connect the world and shape the future. **The Role** The Director Service Delivery - SLED plays an integral role in the company's long-term ... engagement, meetings, escalations, and executive briefings. + Develops strategies to enhance customer service factors, retention, and satisfaction. + Implements … more
- ARAMARK (Williamsburg, VA)
- **Job Description** The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and ... rapport for mutually beneficial business relationships Ability to demonstrate excellent customer service using Aramark's standard model Ability to maintain an… more
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