- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- EPSILON SYSTEMS (Portsmouth, VA)
- …Maritime Trade School / Apprenticeship with 3 years waterfront Quality Assurance experience OR 4 years' military service with specialized training and ... Systems Solutions, Inc. has a job opportunity for a Quality Assurance Specialist III in Portsmouth, VA....Quality and Safety Management Systems, Workmanship standards and Customer requirements. + Develops safety, quality control… more
- CACI International (Sterling, VA)
- Network Event Management Quality Assurance Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... : We are seeking an experienced and detail-oriented ITIL Network Event Management Quality Assurance Lead to ensure the highest standards of quality… more
- CACI International (Sterling, VA)
- Network Incident Management Quality Assurance Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... seeking an experienced and detail-oriented ITIL Network Incident Management Quality Assurance Lead to ensure the highest...reports, etc.) + Leads efforts ensuring high performance and quality are consistent + Develop and maintain customer… more
- Capital One (Richmond, VA)
- COAF Quality Assurance Sr. Coordinator (Work from...GED or equivalent certification + At least 3 years Customer Service or Call Center experience + ... Home) As a COAF Quality Assurance Sr. Coordinator at Capital One,...Excel & Google Suite + At least 4 years Customer Service or Call Center experience +… more
- CACI International (Sterling, VA)
- Change Management Quality Assurance Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... * * **The Opportunity** : We are seeking an experienced and detail-oriented Change Management Quality Assurance Lead to oversee the quality assurance … more
- CACI International (Springfield, VA)
- Network Availability Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... successful candidate will be responsible for monitoring, analyzing, and optimizing quality assurance processes, monitoring network performance, and driving… more
- Mass Markets (VA)
- …as a trusted partner in the industry. We are seeking a detail-oriented and analytical Quality Assurance Specialist to join our team. This role is critical in ... ensuring the highest level of service quality within our call center operations....for detail, strong communication skills, and a passion for quality assurance within a BPO environment. To… more
- CACI International (Springfield, VA)
- Network Event Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... : We are seeking an experienced and detail-oriented ITIL Network Event Management Quality Assurance Analyst to ensure the highest standards of quality… more
- CACI International (Sterling, VA)
- Network Incident Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... We are seeking a detail-oriented ITIL Network Incident Management Quality Assurance Analyst to support the continuous...align with ITIL standards and contribute to the overall quality of IT service delivery. **Responsibilities:** +… more