- Amentum (Springfield, VA)
- …applicant information updates to include uploading documents, responding to inquiries and customer service tickets. + Maintain communication with customers and ... develop associated queue reports. + Triage cases/tickets. + Complete case management actions according to customer procedures...role from home/office while staying on task. + Perform customer service tasks (eg, answering telephone calls,… more
- Graybar (Harrisonburg, VA)
- Make a difference. As a Customer Service Representative , you...Days** to spend time away from work or in case of an illness. + Rest and recharge during ... calls + Provide support on product selection and application + Coordinate customer service requests including order entry, pricing, expediting, billing, order… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role with potential end ... as requested. + Logs cases, or updates an existing case as applicable, to record each phone, email, or...0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other… more
- Enhanced Protection Services (Arlington, VA)
- …independent to determine optimal employee placement based on client needs; receive emergency service requests and negotiate with customer regarding service ... under Allied Universal(R) Enhanced Protection Services, is hiring a Scheduling Representative .The Scheduling Representative will be responsible for all… more
- Elevance Health (Richmond, VA)
- **Membership Representative I** **Location:** Virtual, this role enables associates to work virtually full-time, with the exception of required in-person training ... Monday - Friday, 8 am - 4:30 pm EST. The **Membership Representative I** is responsible for enrollment, billing activities and/or maintaining assigned accounts.… more
- Travelers Insurance Company (Ashburn, VA)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... Subrogation Unit. + Identifies and refers claims with Major Case Unit exposure to the manager. + Performs administrative...or a minimum of two years of work OR customer service related experience preferred. + Demonstrated… more
- Travelers Insurance Company (Ashburn, VA)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... of previous outside property claim handling experience preferred. + Interpersonal and customer service skills - Advanced + Organizational and time management… more
- Huntington Ingalls Industries (Mclean, VA)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... an understanding of HII and its value to the customer domain and national security. You will work to...your contact information. Reasonable accommodations are considered on a case -by- case basis. Please note that only those… more
- Cardinal Health (Richmond, VA)
- …on the appeals process if needed + Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance + ... + 2-4 years of industry experience with patient-facing or high touch customer interaction experience preferred + Fluency in Spanish required + Previous Hub… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... and procedures. + Logs cases, or updates an existing case as applicable, to record each phone, email, or...or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job… more
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