- CACI International (Chantilly, VA)
- Service Integration and Management (SIAM) Continuous Improvement Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to ... Required: None Type of Travel: None * * * The Data-Driven Service Integration and Management (SIAM) Continuous Improvement Specialist is responsible for identifying,… more
- M. C. Dean (Manassas, VA)
- …communication + Quick Decision-making abilities. + Teamwork, Team building and collaboration + Customer service orientation + Sharp attention to detail + Strong ... Plan on the project. Responsibilities **Position Responsibilities:** + Gather customer specific quality requirements, review all relevant governing reference… more
- Capital One (Mclean, VA)
- …Capital One was created by CEO mandate to capture the voice of the customer to inform business decisions. CI delivers on this mandate by supporting a comprehensive ... customer and associate feedback listening program that includes the...for defining, executing, and maintaining system documentation that are representative of processes. **Steward of well managed processes:** Track… more
- Vestis Services (Vinton, VA)
- …the effective processing and distribution of laundry. Linen, product and services. ** Customer and Personal Service ** - Knowledge of principles and processes ... staff within market center. The requirements listed above are representative of the job duties to required by all...+ Experience with quality program standards such as Lean/Six Sigma Skills an asset. + Demonstrated capability with competencies… more
- CACI International (Sterling, VA)
- …implementing, and maintaining quality assurance procedures within the IT Service Management (ITSM) framework, focusing on network request fulfillment. ... request fulfillment processes to ensure compliance with ITSM best practices and customer policies. + Analyze quality metrics and key performance indicators (KPIs) to… more
- CACI International (Sterling, VA)
- …the quality of network request handling and fulfillment within our IT service management framework. **Responsibilities:** + Conduct regular audits of network request ... process. + Stay current with industry best practices in IT service management and quality assurance **Qualifications:** _Required:_ + Bachelor's degree in… more