- Cognizant (Sandston, VA)
- About the role We are looking for a motivated and experienced Customer Service Team Lead to manage a high-performing team onsite at our client's ... operations. In this role, you will: * Lead , coach, and develop a team of customer service representatives to deliver exceptional service and meet… more
- Burlington (Sterling, VA)
- …retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer ... to provide exceptional, friendly and professional customer service at all times. You'll lead by...and execution strategies for the rest of the receiving team . + Drive improvement of friendliness, speed of checkout… more
- Extra Space Storage (Newport News, VA)
- …_Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead , Customer Service Team Lead , Customer Service ... operational excellence. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured… more
- General Dynamics Information Technology (Falls Church, VA)
- …growth of a meaningful career in Program Management. The Advana team is seeking a Customer Service Lead to join their program in Falls Church, VA **.** ... the business and support impactful mission outcomes as a Customer Service Lead at GDIT....steps and learning opportunities + Support: An internal mobility team focused on helping you achieve your career goals… more
- TekSynap (Arlington, VA)
- …agents and service desk supervisors. You will be a member of technical team where excellent customer service and professional expertise are required. The ... Service Desk operational reports; + Represent the Service Desk team in a customer...designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Customer Engagements (SCE) is seeking a senior Deal Lead to drive engagement and lead the...able to bring to closure, in partnership with the customer and partner/account team and legal teams,… more
- Applied Materials (Manassas, VA)
- …initiative to avoid and resolve customer problems. **Leadership** + May act as a team lead , may allocate work to more junior team member; provides ... advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display...drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while… more
- Bon Secours Mercy Health (Chester, VA)
- …the practice leader to ensure team members provide quality work and excellent customer service . Lead responsibilities are designated and assigned by the ... and best practices as related to customer service and the revenue cycle. The Lead ...and mentor new team members. Additionally, the lead patient Service Representative serves as a… more
- CACI International (Sterling, VA)
- …Improvement Management Lead to drive our organization's efforts in enhancing service quality, efficiency, and customer satisfaction. The ideal candidate will ... delivery processes. **Responsibilities:** + Lead and manage the continuous service improvement team , providing guidance and mentorship + Develop and… more
- CACI International (Sterling, VA)
- …Travel: Local * * * CACI is currently looking for a motivated, career and customer -oriented Service Desk Lead with Agile methodology experience to join our ... Service Desk Lead Job Category: Information...appropriate stakeholders + Organizing, planning, and monitoring a program's customer service department to ensure optimized interaction… more