- Pearson (Richmond, VA)
- … Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly position with 2 Shift Options; determined at a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...hours of 8am-6pm EST. Agents will work remotely, providing technical support services to school teachers and… more
- EPS Corporation (Dahlgren, VA)
- …is seeking a dedicatedCustomer Technical Support Specialist (NEN)to provide exceptional customer service and technical support to employees and ... Customer Technical Support Specialist...within aDepartment of Defense (DoD)or Federal technical support environment. + Familiarity withITIL service managementpractices.… more
- Koniag Government Services (Chantilly, VA)
- …High School Diploma or GED required. + 3-5 years of experience in customer service or technical support . + Experience with help desk ticketing systems ... (KTIS) is seeking dedicated Tier I Customer Support Representatives to join our technical ...team. The ideal candidates will have a passion for customer service , strong technical aptitude,… more
- Mass Markets (VA)
- …to the success of a globally expanding, industry-leading organization. This position supports customer service , technical support , and customer ... and customers Preferred (Not Required) + One (1) year of experience in customer service , technical support , inside sales, back-office, chat, or… more
- Mass Markets (VA)
- …to the success of a globally expanding, industry-leading organization. This position supports customer service , technical support , and customer ... of customers each week across the country to resolve support issues, sell new products and services, and ensure...conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient, and… more
- Mass Markets (VA)
- …customers Preferred (Not Required) + One (1) year of experience in customer service or Tier II, technical support + CompTIA IT certification COMPENSATION ... across the country to resolve support issues and ensure a best-in-class customer experience. In addition to providing exceptional service , you will need to… more
- Concentrix (Richmond, VA)
- …answering questions about products and services while providing world-class customer service , troubleshooting, and technical support + Provide inbound ... inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution...support using a call flow guide in the customer 's preferred language + Resolve technical issues… more
- Mass Markets (VA)
- …commensurate with experience. While prior contact center experience isn't required, experience in customer service , technical support , inside sales, or ... RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support , and customer sales… more
- CACI International (Norfolk, VA)
- …_Required:_ + High School Diploma + Up to 2 years of technical support experience + Strong customer service skills + Basic understanding of ... multiple operating systems. Key Success Factors: + Customer service excellence + Technical support skills + Documentation accuracy + Problem resolution… more
- Leidos (Chantilly, VA)
- …to be considered. + High school diploma or equivalent. + 1-3 years of experience in customer service , technical support , or product support roles. ... personnel and VIPs. This role requires professional business attire and demeanor, exceptional customer service , and a strong knowledge of local and regional… more