- Acxiom (Richmond, VA)
- The Expert Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success , ... measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in consulting… more
- Pearson (Richmond, VA)
- We are actively seeking a Customer Success Manager to work with our NOAM Education Sales team. This position is responsible for contributing to sales and ... They will proactively reach out to the new accounts to ensure success . **PRIMARY RESPONSIBILITIES** ** Customer Success :** + Work with new accounts to ensure… more
- Cleo (Richmond, VA)
- ** Customer Success Manager ** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of ... + 5+ years working at an Enterprise Software and/or SaaS Company in Customer Success , Sales/Account Management, Professional Services, or a related field +… more
- Amazon (Arlington, VA)
- …growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager , you'll create vendor strategies that directly ... the world's largest e-commerce platforms. Join our dynamic team as a Senior Customer Success Manager in Amazon Vendor Services, where you'll drive business… more
- ServiceNow, Inc. (Vienna, VA)
- …better for everyone. **What you get to do in this role:** The role of the Customer Success Manager is to act as an advocate for our customers. You will ... Success Plays in the Success Platform . Promote ServiceNow customer success stories and processes . Ensure that customers obtain the maximum value from… more
- Confluent (Richmond, VA)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in ... driving customer success , retention, and subscription expansion within our Public Sector organization. SCSMs provide thought leadership and actionable… more
- Amazon (Arlington, VA)
- …Coach, mentor, and develop your team. A day in the life * Participate in an Customer Success Manager interview loop and debrief for 1-4 Candidates. * Coach ... teams to make long-term strategic impacts on customers and businesses? As a Manager , Customer Success Management on the Household Essentials team, you will… more
- Datavant (Richmond, VA)
- …to realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS ... business model and our focus on a "land and expand" strategy, Customer Success is absolutely vital to our long-term profitability. We will not be successful… more
- ServiceNow, Inc. (Vienna, VA)
- …work better for everyone. **What you get to do in this role:** The role of the Customer Success Advocate is to act as an advocate for our customers. You will ... Success Plays in the Success Platform + Promote ServiceNow customer success stories and processes + Ensure that customers obtain the maximum value from… more
- EBSCO Information Services (Richmond, VA)
- …end-to-end technical implementation process for EBSCO Clinical Decisions products Working with the Customer Success Manager and understanding the overall ... timelines, resources, and budgets to ensure project milestones are met. Consult Customer Success Manager on key performance indicators to evaluate the … more