- NTT America, Inc. (Richmond, VA)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual contributor responsible ... Senior CSM plays a vital role in supporting senior team members, executing customer success strategies, and ensuring that customer needs are met efficiently.… more
- SHI (Richmond, VA)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's ... Cisco Support Services & Software business. The Customer Success Manager will work closely with SHI sellers and build Cisco seller relationships as well as… more
- Microsoft Corporation (Alexandria, VA)
- …regardless of segment - Civilian, Defense, or intelligence community. We are looking for a Customer Success Account Manager who will build customer , ... the world. You can help us achieve our mission. **Responsibilities** The Customer Success Account Manager initiates conversations with customers to connect … more
- ISC2 (Richmond, VA)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving ... in related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management, Training Delivery Coordination, or similar role… more
- S&P Global (Charlottesville, VA)
- **About the Role:** **Grade Level (for internal use):** 09 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. ... You will also build skills that support multiple career paths within Customer Success , Relationship Management, Sales, or Product. The environment encourages… more
- S&P Global (Charlottesville, VA)
- **About the Role:** **Grade Level (for internal use):** 10 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. ... The team develops and executes data-driven processes to deliver a world-class customer experience. Your focus may include client migrations, onboarding new users, or… more
- Pegasystems (Alexandria, VA)
- …to drive our client's success . **Picture Yourself at Pega:** A Senior Customer Success Manager is responsible for maintaining and **expanding ... A proven customer satisfaction and revenue driver. The Senior Customer Success Manager leverages data and relationships to help our customers… more
- Microsoft Corporation (Norfolk, VA)
- …agreed-upon customer outcomes and account priorities to deliver ongoing customer success . Proactively identifies, monitors, and mitigates actual and ... Civilian, Defense, or intelligence community We are looking for Customer Succes Account Manager . The person in... priorities. Partners with Account Team to create a customer success plan and contribute to the… more
- Capital One (Richmond, VA)
- …trackers. + Experience with CI/CD products like Jenkins, Harness. + Prior experience as a customer success manager . _At this time, Capital One will not ... Manager , Product Management - DevX Product Management at...finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of… more
- Lumen (Richmond, VA)
- …us as we digitally connect the world and shape the future. **The Role** As a Customer Success (CS) Enablement Manager , you will serve as a performance ... team by developing strategies for skill development aimed at enhancing customer success , reducing churn, and driving revenue growth. You will collaborate with… more
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