- Coinbase (Richmond, VA)
- …data-driven insights that power our global Consumer and Compliance CX functions. As Director of CX Analytics , you will lead the end-to-end CX ... and alignment. Attendance is expected and fully supported. The CX Analytics team is responsible for delivering...execution in a complex environment. Reporting to the Senior Director of CX Platform Services, you will… more
- Capital One (Mclean, VA)
- Sr Director , Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the status ... of business to build prospect experiences and end-to-end journeys.** ** CX Optimization & Governance: This team establishes the strategy...and manage our digital experience over time** **As Sr Director on the CXF team, you will lead the… more
- Concentrix (Richmond, VA)
- Job Title: Executive Director - Business Development Job Description Our Business Development Executive Directors enjoy the ability to leverage contacts across ... new client relationships from qualification to close. - Demonstrates a strong understanding of CX Operations and the tech-led solutions that innovate CX at B2B… more
- Sumitomo Pharma (Richmond, VA)
- …dynamic, highly motivated, and experienced individual for the position of **Associate Director ** **,** **Consumer Marketing** . This person will help develop the ... engagement, and supporting adherence through omnichannel marketing campaigns. The Associate Director will work closely with the HCP Marketing, Market Access, Patient… more
- The Hertz Corporation (Richmond, VA)
- …service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify ... field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities… more
- Coast Guard Community Services Command (Chesapeake, VA)
- …CRM and retention programs to support long-term revenue growth. Reporting to the Director of Marketing, the CX Manager works closely with ecommerce, ... All Sources Location: Chesapeake, VA - Headquarters Customer Experience Manager - Lead CX Strategy, CRM, & Loyalty Programs for CGX's Enterprise Growth DUTIES : The… more
- Sharecare (Richmond, VA)
- …office every Tuesday.** **Job Summary:** Working in tandem with the Strategic Sales Director in the Lifesciences division, the Account Manager is a critical client ... cross-functional teams in support of client goals, including delivery, operations, media, CX and content + Balance client needs with Sharecare's goals while… more