- Dominion Energy (Richmond, VA)
- Director - Customer Experience ( CX ) Strategy Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy that powers ... does not offer relocation assistance. **Job Summary** **The Director of Customer Experience ( CX ) Strategy** will oversee multiple teams and ensure that … more
- Concentrix (Richmond, VA)
- …game for our staff and our clients. Concentrix is a global leader in customer experience solutions and technology, improving business performance for some of the ... Job Title: Executive Director - Business Development Job Description Our Business Development...sales hunter (B2B sales) and individual contributor. - Demonstrated experience in the CX tech and/or BPO… more
- Verint Systems, Inc. (Richmond, VA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... Director is to drive profitable growth and maintain customer relationships with achievement of targeted financial metrics. The...+ Bachelors degree in a related field or equivalent experience . + 12+ years' experience working in… more
- Verint Systems, Inc. (Richmond, VA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... **Overview of Job Function:** We are looking for a Public Relations Director to lead and execute high-impact strategic communications programs across media… more
- Verint Systems, Inc. (Richmond, VA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... **Overview of Job Function:** The Partner Marketing Events Sr. Director plays a critical role in bringing our brand...Business, Marketing, or Communications. + 12 years of marketing experience , preferably in partner marketing, with a background in… more
- Cognizant (Richmond, VA)
- …the Role** We are seeking an Engagement Delivery Partner to join our CX /CRM Team supporting our Retail/CPG industry team! As an Engagement Delivery Partner, you ... Focused on growing our client base, this role supports the entire customer lifecycle - from pre-sales solutioning through post-go-live adoption and expansion. You… more
- Kyndryl (Richmond, VA)
- …contact center transformations. + Guide cross-functional consultants to design and implement customer experience ( CX ) transformation strategies. + Drive ... The ideal candidate will have a strong background in Customer Experience , BPO models, and/or CCaaS transformation... in sales, consulting, services or transformation roles within CX , BPO, or CCaaS domains. + Proven track record… more
- AltaGas (Springfield, VA)
- **Job Description** Position Summary The Manager, Customer Experience ( CX ) reports to the Director , Customer Experience and will lead the ... and oversight for a direct report ( Customer Experience Analyst), ensuring alignment on CX insights, measurement, and execution. + Collaborate with the … more
- Verint Systems, Inc. (Richmond, VA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... a benefits team **Minimum Requirements:** + Bachelor's degree or equivalent experience in business administration, healthcare, human resources or a related field,… more
- Mass Markets (VA)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... the industry. We are seeking an experienced and visionary Director of Strategic Growth and Capture to lead and...customer needs across Federal and SLED markets. + Experience fostering collaboration and driving innovation within capture teams.… more