- Wells Fargo (Roanoke, VA)
- …of your application. **About this role:** Wells Fargo is seeking an ** Escalations Representative ** in our Unsecured Lending Operations supporting Consumer and ... Small Business Credit products. Learn more about the career areas and business divisions at wellsfargojobs.com. **In this role, you will:** + Support internal and external customers with inquiries and complaints regarding financial products and services + Seek… more
- CoStar Realty Information, Inc. (Richmond, VA)
- …for measuring activity and assessing the quality of service delivered by any representative from CoStar Group. In this role, you proactively call customers, actively ... less of a meeting or phone interaction with any representative from CoStar Group. Approximately 200+ outbound calls per...from surveys and data reviews. + Timely reporting of escalations to Management. + Communicate with internal departments to… more
- TekSynap (VA)
- …cause analysis and corrective action reports + Respond to and Resolve Trouble Ticket escalations via VA Ticketing System and MS Teams support channel + Support and ... AND PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the essential… more
- Ryder System (Richmond, VA)
- …Network support for all locations. Support includes, but is not limited to, escalations for issues with Network access, WI-FI, Internet connectivity, PC hardware & ... application process or to verify the legitimacy of an interview or Ryder representative , please contact Ryder at ###@ryder.com or ###. **Current Employees:** If you… more
- TD Bank (Vienna, VA)
- …team reviews FCRM exit decisions and oversees the tracking, reporting, escalations , and restrictions related to customers identified as posing increased financial ... of expertise + Provides AML/ATF/Sanctions/ABAC advice to a business as FCRM representative on a straightforward project or change initiative + Integrates the broader… more
- Truist (Richmond, VA)
- …and attend attorney scorecard meetings. Review and approve invoices. Handle attorney escalations . Work with other LOB's and the foreclosure attorney to postpone and ... assigned. **Qualifications** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable… more
- Truist (Richmond, VA)
- …Execute program deliverables, track status and provide updates, including risk escalations via governance routines. Actively participate in SOX walkthroughs and/or ... and challenge. **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable… more
- TekSynap (Alexandria, VA)
- …Manage and monitor **Service Level Agreements (SLAs)** and address issues or escalations during the contract period. + Ensure all deliverables meet required ... AND PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the essential… more
- CACI International (Springfield, VA)
- …+ Ensure accurate and timely documentation of network issues, solutions, and escalations . + Maintain and enforce NOC operational processes, documentation, and best ... funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply… more
- TD Bank (Vienna, VA)
- …team reviews FCRM exit decisions and oversees the tracking, reporting, escalations , and restrictions related to customers identified as posing increased financial ... TD operates + Provides AML/ATF/Sanctions/ABAC advice to a business as FCRM representative on a complex project or change initiative + Provides advanced analysis… more