- Wells Fargo (Roanoke, VA)
- …at wellsfargojobs.com. **About this role:** Wells Fargo is seeking an ** Escalations Representative ** in our Unsecured Lending Operations supporting Consumer ... and Small Business Credit Card products and Unsecured Personal Loans and Lines of Credit. **In this role, you will:** + Support internal and external customers with inquiries and complaints regarding financial products and services. + Seek ways to determine… more
- TTEC (Portsmouth, VA)
- …place here with TTEC's award-winning employment experience. As a **Lead Customer Service Representative working onsite** , you'll be a part of bringing humanity to ... deposits, and maintaining accurate records. Whether it's investigating patron accounts, resolving escalations with care, or ensuring KPI targets are met, you'll be… more
- Concentrix (Richmond, VA)
- …"Job Details **Inside Sales Representative (Business to Business)-Remote** Operations (https://jobs.concentrix.com/job-search/?category=Operations) Location ... Language English Apply Now (https://concentrix-usa.talkpush.com/site/campaigns/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OTI/apply?1=1&source=concentrixCareerWebSite) **Summary** Inside Sales Representative (Remote) works from home and engages with… more
- iPostal1 (Richmond, VA)
- …cutting edge leader in the digital mailbox industry. Full Time Customer Service Representative - Phones and Chat - Richmond, VA Richmond, Virginia We're iPostal1 and ... deemed appropriate per level including but not limited to handling escalations , team supervision, analytics and reporting Requirements: Active listening skills… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …and patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk. + Knowledge and experience troubleshooting Linux and Unix based systems. ... infrastructure operations support. + Support infrequent after hours and weekend escalations as needed (aside from on-call rotation). + Optimize system operations… more
- TekSynap (VA)
- …cause analysis and corrective action reports + Respond to and resolve trouble ticket escalations via VA Ticketing System and MS Teams support channel + Support and ... AND PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the essential… more
- Cognizant (Richmond, VA)
- …United States. **Summary:** We are seeking a strategic industry-aware Channel Partner Representative for Healthcare RCM and Technology Solutions, to lead and grow ... solution development and pilot programs Act as a liaison for client escalations ensuring partner accountability and client satisfaction Assist in expanding the… more
- Adecco US, Inc. (Chesapeake, VA)
- **Lead Customer Service Representative (Dispatch Operations)** **Location:** Onsite **Schedule:** Tuesday - Saturday | 6:00 AM - 3:00 PM **Pay Rate:** Starting at ... to contractor leadership + Track and manage route exceptions, delays, and escalations in real time **Customer Escalation Support** + Communicate directly with… more
- Sunrise Senior Living (Mclean, VA)
- …serves as a SME for these programs, provides organizational direction, resolves inquiry escalations and acts as a liaison between Corporate Procure to Pay, CSO ... duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. + Four-year degree,… more
- Truist (Richmond, VA)
- …scores. **Qualifications** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable ... such as Microsoft Office software products). Ability to de-escalate client escalations while effecting a one-time resolution. Excellent listening, verbal and written… more