- Zoom (Richmond, VA)
- Global CX Consulting Solutions Engineer What you can expect Zoom is looking to grow its global Contact Center Solution Engineering team. Do you have ... customer experiences? If so, we would love to have you join us here at Zoom! The Global CX Solutions Engineer will report directly to the Global Head of … more
- Amazon (Herndon, VA)
- …for their business. The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to ... an executive audience. In addition, you will engage with other AWS solutions architects, partner and professional services organizations to drive large and highly… more
- Amazon (Arlington, VA)
- …and shippers, ensuring they reap the benefits of our innovative shipping solutions . We are committed to developing unique and customizable systems that provide ... delve into the complexities of the customer and developer journey, designing solutions that enhance and simplify their shipping experience. You'll be accountable for… more
- NTT America, Inc. (VA)
- …of established and start-up companies. Our services include business and technology consulting , data and artificial intelligence, industry solutions , as well as ... the final solution and are able to create alternative solutions as backup planning. This role works towards expert...DPA. + Genesys - Foundational Courses - Genesys Cloud CX - Implementation; Genesys Cloud CX -… more
- Verint Systems, Inc. (Richmond, VA)
- …Administration or equivalent work experience. + Minimum 7 Years of Presales Solutions Consulting , with strong focus on Artificial Intelligence and Telephony ... we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate...Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX… more
- ADP (Norfolk, VA)
- …quantitative and qualitative - and can easily synthesize complex concepts into simple solutions . The successful Senior CX Analyst is obsessed with client and ... deep dives to drive HRO's client experience. The Senior CX Analyst will support and manage Medallia, survey program...global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and… more
- Verint Systems, Inc. (Richmond, VA)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase ... or related field, or equivalent work experience. + Experience in training/education/ consulting . + 8 years of professional, functional experience (eg, consulting… more
- Amazon (Arlington, VA)
- …the Worldwide Specialist Organization (WWSO) Connect team as a GTM Specialist Solutions Architect! The Worldwide Specialist Organization (WWSO) is part of AWS Sales, ... Marketing, and Global Services (SMGS), which is responsible for driving revenue,...businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise… more
- TTEC (Richmond, VA)
- …in the modern customer experience outsourcing incorporating digital transformation solutions such as consulting , conversational AI, RPA/automation, messaging, ... + 12 years' experience of consultative solution-selling experience with complex global outsourced solutions + Experience in outsourced customer care… more
- NTT America, Inc. (Gainesville, VA)
- …of established and start-up companies. Our services include business and technology consulting , data and artificial intelligence, industry solutions , as well as ... through pre-planning, innovative planning, and partnership. + Develop cost savings solutions and identify project savings/underruns early. + Partner with the General… more
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