- Insight Global (Reston, VA)
- …Bachelor's degree or equivalent experience, with over 5 years of direct service desk experience. Certifications: ITIL v4 Technical Skills: Proficient in ... keep, and process your private information, please review Insight Global 's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements… more
- Insight Global (Henrico, VA)
- …management. Performing firewall hardware break/fix replacements and upgrades as needed. Monitoring Service Desk incident and request tickets, taking ownership of ... Job Description The Senior Firewall Network Engineer is responsible for implementing and overseeing firewall policies based on input from the Information Security… more
- Insight Global (Lee County, VA)
- …with both short-term workarounds and long-term solutions. Responds to escalated service desk /team requests. -Communicate effectively (in oral and written ... keep, and process your private information, please review Insight Global 's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements… more
- NTT America, Inc. (Richmond, VA)
- …to resolve escalated tickers in unique and complex client environments. + Coaches Service Desk , Operations Centre, and L3 teams offering technical expertise and ... Managed Services experience. + Advanced knowledge and experience in ticketing tools, preferably Service Now. + Worked in multiple large Global Enterprise client… more
- SHI (Richmond, VA)
- …technical issues, and collaborates with both internal and external stakeholders, including Service Desk Analysts and Account Managers. Key duties include ... and today we're proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000...professional growth. + Mentor and train lower-tier engineering and service desk employees. + Document work and… more
- NTT DATA North America (Chantilly, VA)
- …capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk , endpoint management and security solution, as well as ... organization, apply now. We are currently seeking a MECM/SCCM Engineer - US Citizen with Secret Clearance to join our...Manager (MECM, formally SCCM) you will support our client's Service (EITaaS) program. You will be part of a… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …support** , resolving escalated technical issues effectively and efficiently. + Respond to service desk escalations using tools like **ServiceNow** or **NETS** ; ... Required:** None **Job Family:** Systems Administration **Skills:** IT Help Desk ,Linux,Microsoft (MS) Active Directory (AD),System Administration,Windows 10 **Certifications:** CompTIA… more
- BWXT (Lynchburg, VA)
- …engineering innovator that provides safe and effective nuclear solutions for global security, clean energy, environmental restoration, nuclear medicine and space ... Facebook and Instagram . BWXT is seeking a Network Engineer for its Lynchburg, VA location! We are seeking...(BGP, OSPF, EIGRP). + Strong interpersonal skills and customer service skills. + Familiarity dealing with multiple sites and… more
- Red River (Chantilly, VA)
- …are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in ... through ServiceNow in a prompt, professional manner. + Deliver high-quality customer service with a focus on empathy and clear communication during every interaction… more
- CTG (Richmond, VA)
- …+ Perform firewall hardware replacements and system upgrades as necessary + Monitor Service Desk tickets; own or delegate firewall-related issues accordingly + ... **CTG is seeking to fill a Senior Firewall Engineer opening for our client in Richmond, VA.**...to Work Certified (TM) company across many of our global operations. CTG will consider for employment all qualified… more
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