- Hilton (Arlington, VA)
- …Arlington National Landing \(https://www\.hilton\.com/en/hotels/dcanahf\-hilton\-arlington\-national\-landing/\)is seeking afull\-time Guest Service Agent ... collective bargaining agreement if applicable\. **What will I be doing?** As a Guest Service Agent , you would be responsible for greeting and registering… more
- Kimpton Hotels & Restaurants (Charlottesville, VA)
- …and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX ... operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a… more
- Drury Hotels (Glen Allen, VA)
- …Our 6,100+ team members work together-across 150 hotels in 30 states-to make sure every guest receives the very best service and value. Together we continue to ... Ranked among Newsweek's America's Greatest Workplaces 2025 BASIC FUNCTION : Provides exceptional service to all guests and potential guests by assisting them in a… more
- Kimpton Hotels & Restaurants (Charlottesville, VA)
- …industry relations with information and support in a professional, gracious manner, and to perform Guest Service Agent duties as needed. You'll act as an ... adapt to constantly changing situations and personalities of guests, ensuring quality service to all guests. Maintain decorum in stressful situations. + Familiar… more
- Travel + Leisure Co. (Williamsburg, VA)
- …Kingsgate Resort.** **How You'll Shine:** As a Front Desk Agent / Guest Services Associate, your friendly welcome, excellent service , and contagious smile ... that the correct charges and credits are reflected in guest folios. + Reserve and confirm reservations for individuals...Provide guests with room rate quotes. + Respond to guest inquiries and concerns as quickly and completely as… more
- Omni Hotels (Richmond, VA)
- …*Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures*Empathetically listen to guest inquiries and ... working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and...providing a five-star welcome and departure experience to each guest , as well as, serving as ambassadors throughout the… more
- IHG (Petersburg, VA)
- …and Requirements:_** High School diploma or equivalent, plus one year front desk/ guest service experience. Some college preferred. Must speak fluent English. ... that may require additional monitoring or follow-up. 1. Respond appropriately to guest complaints. Make appropriate service recovery gestures in order to… more
- IHG (Arlington, VA)
- …Experience - ideally, you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push and pull big ... The moment a guest steps into one of our hotels, they...into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely… more
- BBL Hospitality (Norfolk, VA)
- …to Full-Time associates + Associate Travel Program Discounts Front Desk Agent is responsible for assisting guests efficiently, courteously and professionally in ... functions according to the standards set forth by management. A high standard of service and hospitality must be maintained at all times. Responsible to guests. Able… more
- Marriott (Arlington, VA)
- **Additional Information** **Job Number** 25194900 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Pentagon City, 1250 S Hayes St, ... build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a...we set the standard for rare and special luxury service the world over and pride ourselves on delivering… more
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