- Outlier AI (Arlington, VA)
- …its trained on. Thats why we work with contributors from all over the world , who help improve AI models by providing expert human feedback . This data has led to AI ... advancements for the world's leading AI labs and large language model builders. Weve built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive… more
- The Computer Merchant, LTD. (Reston, VA)
- …of Justice. The program provides a range of IT services, including help desk , deskside support, Windows workstation engineering and maintenance, managed ... Deskside support for any user where a ticket has been dispatched from the Service Desk or identified by the on-site user base * Break/Fix support for government… more
- General Dynamics Information Technology (Quantico, VA)
- …Required:** None **Job Family:** Technical Support Services **Skills:** IT End User Support,IT Help Desk ,IT Service Desk **Certifications:** CompTIA ... **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier 2** at GDIT. Shape what's next for… more
- CACI International (Chantilly, VA)
- …enterprise IT operations in lieu of formal education. Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration ... 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator,...such as HP OpenView or CA Concord. HDI Customer Help Desk Analyst certification or equivalent. Microsoft… more
- ManTech (Herndon, VA)
- …2+ years of experience. + Minimum 2 years of experience providing technical support in a help desk , service desk , or incident management role. + Proven ... Follow ITIL processes to receive, prioritize, and resolve incoming IT incidents, service requests, and support needs. + Analyze, troubleshoot, and implement fixes… more
- Steampunk (Mclean, VA)
- **Overview** We are looking for a ** Service Desk Functional Analyst** to help with the configuration, optimization, and continuous improvement of our ... Steampunk participates in the E-Verify program._ Refer a Friend (https://careers-steampunk.icims.com/jobs/6970/ service - desk -functional-analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336029103) **Need help finding the… more
- TekSynap (Dahlgren, VA)
- …complex IT service requests and incidents using enterprise help desk tools. The incumbent ensurestimelyandaccurateproblem resolution, system accessibility, ... & Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist ( Help Desk ).** The Senior Customer Technical Support Specialist (… more
- EPS Corporation (Dahlgren, VA)
- …EPS Corporation is seeking aCustomer Technical Support Specialist ( Help Desk )to provide high-quality technical assistance and customer service in support ... Customer Technical Support Specialist ( Help Desk ) - (756) Share this...service requests, and problem resolutions accurately within the help desk system. + Escalate complex issues… more
- SAIC (Clintwood, VA)
- **Description** SAIC has several openings for a **Fully Remote** , Help Desk Agent I supporting The Virginia Information Technology Agency (VITA) Program. Our ... Help Desk is the 24x7x365 single point...recurring problems and patterns of problems. **Qualifications - External** ** Service Desk Analyst Experience/Knowledge Required** + Customer… more
- Marriott (Arlington, VA)
- …Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the ... GED; 2 years experience in the guest services, front desk , or related professional area. OR * 2-year degree...goals to produce desired results. * Strives to improve service performance. * Observes staffing levels to ensure that… more
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