- SAIC (VA)
- **Description** SAIC has an opening for a **Fully Remote** , Help Desk Agent I supporting the Virginia Information Technology Agency (VITA) Program. Our ... Help Desk is the 24x7x365 single point...Help Desk is the 24x7x365 single point of contact for...support + Experience in desktop support, IT concepts, and help desk software + Hardware/software troubleshooting experience… more
- Leidos (Lorton, VA)
- **Description** Leidos is seeking an experienced Enterprise Help Desk (EHD) Agent , Tier 1, to join the Mission Support Services (MSS) team. MSS is a shared ... knowledge of commonly-used IT concepts, practices, and procedures within a Help Desk environment. + Ability to effectively support customers, including, but not… more
- System One (Lynchburg, VA)
- …document, track and monitor problems to ensure timely resolution. Responsibilities: + Provides Help Desk support to customers for all areas related to ... System One is seeking a Helpdesk Agent for a long-term contract opportunity, in support...Information Systems. + Enter and monitor all Help Desk calls in database, determine and… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- IHG (Arlington, VA)
- …into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely on to handle ... and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local...have spent at least one year in a front desk or guest service position. Strength - sometimes you'll… more
- IHG (Petersburg, VA)
- …into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely on to handle ... concerns. + Be a trusted contact for all guests. Help them with anything from bill issues to local...have spent at least one year in a front desk or guest service position. + Strength - sometimes… more
- IHG (Alexandria, VA)
- …memorable experiences off to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local ... that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …**Minimum Qualifications:** + 0-2 years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer service or public relations ... issues, requests. As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Marriott (Dulles, VA)
- …all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, ... forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of… more
- Leidos (Lorton, VA)
- …Vision, and Values guide the way we do business. Seeking an experienced Enterprise Help Desk (EHD) Supervisor/Project Lead to join the Mission Support Services ... a broad skill set including experience leading projects, managing people, supporting Help Desk operations, collaboration across all customers and MSS teams,… more
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