- Parsons Corporation (Centreville, VA)
- …and redefine what's possible. **Job Description:** Parsons is looking for an amazingly talented ** Help Desk Customer Service Representatives** to join ... available 24/7/365** **, through both phone and email, ensuring help desk response capabilities are always accessible...such as JIRA and Maximo. + Adept at documenting service or product-related concerns promptly + Experience customer… more
- Chenega Corporation (Lorton, VA)
- …equivalent + Associate degree preferred + 2+ years' experience in a general help desk or customer service role, preferably in a maintenance environment + ... government program entitled Maximo. + Call or write the customer to ensure satisfactory performance of service ...there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in… more
- CACI International (Ashburn, VA)
- …and high customer satisfaction. + Lead initiatives to improve help desk processes, efficiency, and customer service quality. **You Will Bring These ... knowledge base articles, training materials, and documentation for the help desk team. Define and strategize Incident,...considered in lieu of degree) + Experience using a service desk ticketing system. + Experience providing… more
- TekSynap (Dahlgren, VA)
- …Compliance + ITIL-Based Service Management **Overview** We are seeking aSenior Customer Technical Support Specialist ( Help Desk )to join ourteamatNaval ... seeking a **Senior Customer Technical Support Specialist ( Help Desk ).** The Senior Customer ...IT service requests and incidents using enterprise help desk tools. The incumbent ensurestimelyandaccurateproblem resolution,… more
- EPS Corporation (Dahlgren, VA)
- Customer Technical Support Specialist ( Help Desk ) - (756) Share this job as a link in your status update to LinkedIn. Job Title Customer Technical ... is seeking aCustomer Technical Support Specialist ( Help Desk )to provide high-quality technical assistance and customer ... Desk )to provide high-quality technical assistance and customer service in support of Industry, Federal,… more
- Huntington Ingalls Industries (Fairfax, VA)
- …https://vimeo.com/732533072 Job Description Mission Technologies, a division of HII, is seeking a Help Desk Customer Support Manager to support the DSS ... to 25 members with different skill levels; Manage day-to-day Service Desk operations. + Strategic Planning: Define...to support schedule flexibility if needed in support of help desk operations work schedule. Client Security… more
- CACI International (Norfolk, VA)
- Help Desk Specialist Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... program supporting NAVSEA 03D3 Digital Program Office as a Help Desk Support Specialist supporting the Navy...to 2 years of technical support experience + Strong customer service skills + Basic understanding of… more
- General Dynamics Information Technology (Quantico, VA)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier 2** with GDIT....to ensure services/incidents are completed + Provides an outstanding customer service experience in a variety of… more
- General Dynamics Information Technology (Quantico, VA)
- …Required:** None **Job Family:** Technical Support Services **Skills:** IT End User Support,IT Help Desk ,IT Service Desk **Certifications:** CompTIA ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier 2** at GDIT....to ensure services/incidents are completed + Provides an outstanding customer service experience in a variety of… more
- GovCIO (Richmond, VA)
- …functions on their own. + Answer incoming customer calls into the Tier 1 Help Desk + Create, update, and close customer tickets in ServiceNow ticketing ... **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I...and VA providers. This role focuses on delivering outstanding customer service while assisting users with mobile… more