- CACI International (Reston, VA)
- Help Desk Specialist Job...Tier 3 tickets by entering them in a supporting systems for visibility and communication purposes. Communicate with Tier ... Travel: None * * * CACI is seeking a Help Desk Specialist to join...Operations manager, and post content to mission customer file systems . **Qualifications** **Required:** * Demonstrated experience and problem-solving abilities.… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- **DAI HELP DESK SPECIALIST ** **Category:** Software Development/ Engineering **Main location:** United States, Virginia, Fort Belvoir **Position ID:** ... Full Time **Position Description:** Join our team as a User Support Specialist , where you'll provide essential troubleshooting support to our user community… more
- Robert Half Technology (Richmond, VA)
- Description We are looking for a dedicated Help Desk Specialist to join our team in Richmond, Virginia. This long-term contract position offers an exciting ... resolve technical problems related to IT hardware and software systems . * Document issues and troubleshooting steps in a...* Document issues and troubleshooting steps in a ticketing system to ensure accurate tracking and resolution. * Escalate… more
- Robert Half Technology (Richmond, VA)
- Description We are looking for a dedicated Help Desk Specialist to join our team in Richmond, Virginia. This is a long-term contract position that requires a ... and troubleshoot technical issues related to hardware, software, and operating systems . * Document issue details, troubleshooting steps, and resolutions using a… more
- M. C. Dean (Vienna, VA)
- …client outcomes, improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist 1** to join our **Security and ... or + Bachelor's Degree and 2 Years of Relevant Experience + Relevant Experience: + Help Desk Support Functions with a Combination of Phone and Desktop Support is… more
- CACI International (Ashburn, VA)
- …* * * **The Opportunity:** CACI's Agile Solution Factory (ASF) is hiring an experienced Help Desk Specialist to support a Customs and Border Protection (CBP) ... Service Desk Specialist Job Category: Information Technology...knowledge base articles, training materials, and documentation for the help desk team. Define and strategize Incident,… more
- Insight Global (Glen Allen, VA)
- …other service providers as needed. Strong working knowledge of Microsoft Operating Systems and Office productivity products. Ability to work on multiple assignments ... with minimal supervision. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes… more
- CACI International (Chantilly, VA)
- …with a Poly required Active Security+ certification required 3+ year of experience in Help Desk support and/or system administration Proven experience as a ... knowledge base resources **Preferred Certifications:** CompTia ACompTia ServerCompTia NetworkHDI Customer Help Desk Analyst Microsoft Office Specialist … more
- Tesla Laboratories. Inc. (Vienna, VA)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include...and resolve issues related to desktop computer hardware, operating systems , and software applications for Windows desktops + Troubleshoot… more
- CACI International (Chantilly, VA)
- …certifications:** + CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist - ** ** **What You Can ... + Provide frontline phone and email support related to system and application issues + High comfort level working...+ Customer service and/or support experience working in a Help Desk , Service Desk , or… more
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